Aqua Brite Pools

Excellent service from start to finish! Great communication, outstanding customer service, and a job well done on our pool pump replacement. Highly recommend!

I was initially hesitant when my home warranty assigned Aqua Brite Pools due to some mixed reviews I’d seen online, but my concerns quickly disappeared once Johnny arrived for the inspection. He was extremely knowledgeable about the issue with my pool pump and clearly explained the next steps in the process. What really stood out was his willingness to go above and beyond by answering additional questions I had about my overall pool system, even though they weren’t related to the initial service request. A few weeks later, Johnny returned with a brand-new pump and completed the installation efficiently, with a perfect match to the original setup. His professionalism, expertise, and attention to detail were top-notch. I’ll definitely be using Aqua Brite Pools again in the future. Thank you, Johnny, for the excellent service!

This is how they install your new pump then try and charge you $1200 for it.. also tried to tell me my timmer was bad.. turns out the timmer was fine they are just really bad at doing electrical work.. if you happen to choose this place to install anything (and not sure why you would) make sure you call an electrician to assist them or youll be sorry..

Andre was very helpful and tried to help me as much as he possibly could. My home warranty company ultimately denied the claim for my spa, but that’s a reflection of the home warranty company and not Aqua Brite. It seems that home warranty companies are in the business of denying claims instead of covering them. Andre tried his best and I very much appreciate his communication and his efforts.

Aqua Brite Pools was sent out to us by our home warranty company & I was a little bit concerned by some of the negative reviews left by others but Zachary was very knowledgeable, found our issue & was able to fix our booster pump in a matter of minutes after 2 other companies said we needed to completely replace the whole unit. He was professional & took the time to explain everything to my husband & answer all of his questions. There were some changes in schedule but that didn't bother us as we're business owners & we know unexpected things happen. Thank you for getting our sweeper back up and running!

I typically don't write reviews, particularly negative ones because it could have just been a bad day, but my experience with Aqua Brite was awful. Much the same story as others, they were assigned to us through the home warranty company to check out our pool pump. Aqua Brite never responded to the service request or my multiple direct calls for follow-up. Three weeks later they were queued back through the warranty system and out of the blue scheduled an appt. for the next day - window being 10am-4pm. After rearranging my work schedule last minute, I waited for Ethan to show up, which he did near 4pm. He greeted me with "Hi Dear", said that Aqua Brite doesn't contract with First American anymore (what?!), and proceeded to walk towards the pool and ask about the breaker. He couldn't find the button to turn the pool pump on and gave my husband attitude over the phone when I called to ask for clarity on the breaker. Ethan threatened to just "walk away" and cancel the appointment which I was fine with because he did exactly zero diagnostic work. Overall a really horrible experience. It's a shame that they are the ONLY pool contractor with First American. Save yourself the time definitely ask for an outside contractor for any pool repairs you may have. 0 stars.

Our pool pump stopped working and Aqua Brite was contacted by our home warranty company. I am so happy they did. Both Aqua Brite technicians were extremely professional and knowledgeable and worked to get us a new more energy efficient pump. It went through all the channels quickly and was installed within a couple weeks. I will definitely request them for any future pool needs. 5 star service!