Captain IT

This morning Captain IT assisted in reconnecting to the VPN for Miller Architectural Corporation due to Firewall updates. The setup guidance was easy and Lucas guided me through the process. I requested through Lucas if we are allowed to have two VPN accounts / logins since i travel for the company and like to use the small laptop when travel by air. Josh immediately contacted Admin for approval. The attention given by Lucas was above expected. Thank you Captain IT for the continual great service.

Captain IT is a great partner! They consistently work with us in a way that matches our unique business processes and technology. Lucas and Kevin are superstars! I appreciate the direct access to knowledgeable staff who can quickly work collaboratively to fix issues rather than having to work my way up a hierarchy of support. Issues are resolved quickly and without the headaches we have had with previous vendors.

Our organization has partnered with Captain IT for several years, and their service has been consistently exceptional. Their team demonstrates a high level of technical expertise, professionalism, and reliability. Issues are addressed promptly, solutions are implemented efficiently, and their proactive approach has played a significant role in keeping our business secure and protected from technology-related risks. Captain IT’s commitment to client success is evident in every interaction. In particular, Lucas and Kevin have continually provided outstanding support. Their depth of knowledge, responsiveness, and dedication to resolving complex challenges have made them invaluable to our operations. We highly recommend Captain IT to any business seeking a dependable, knowledgeable, and security‑focused IT partner.

Our company has been working with with Captain IT for a couple of years now. Lucas is great with solving any issues I have had with my computer by remote viewing. When Lucas says he needs to return my call, he doesn't forget! Captain IT has great customer service.

Lucas was amazing, fixed my issue with speed and courtesy, very professional, just very easy to work with. Made sure the issue was fixed before signing off. Greatly appreciate his help.