Big 5 Sporting Goods

I was going to purchase 3 different items. 2 of them were on sale. That's the reason I picked the 2 items. I took them up to purchase and the prices changed to higher prices. I told the worker that the price was wrong. She checked it and said the price was wrong. I told her I picked the item because of the price. She said she couldn't honor it so she asked her supervisor, the supervisor said the same thing. The other item, I had to walk the supervisor to the item to show her the price that was on the item. She said it was in the wrong place. I said that's not my fault. I worked retail over 10 years, the price the customer pays is the price that's clearly listed on the items in a store. This store does not know how to do business. I was excited about these items. I ended up leaving the store without nothing. I can't believe I wasn't able to be helped. Oh well I purchased better items and target for lower prices. Will never shop this store again.

Awesome costumer service! Oswaldo was extremely helpful, even assisting to carry the merchandise I bought to my car since it was too heavy for me to carry. All the staff was very accommodating! Thank you!

Buying more than $300 worth pf things and the manager will not let my 5 yr old use the restroom. So we left everything and never coming back here

Very helpful plenty of stock great staff reasonable prices for a street store

3 workers at cash register with no customers. We asked for service for shoes. They called for customer service over the speaker and no one came for over 30 min!! And all they were doing was chit chatting with eachother as if we weren't there. So I go back and there's 5 of them, just standing at the registers talking . Poor guy just got off of lunch and finally came to help us . Horrible customer service and they should all be fired !!! .today at 3:35 on 11/ 21. Assistant manager was great.