Yellow Cab Of San Francisco

oh my God I'm late for work first thing I think of need to download the Lyft Rider app as a five Star passenger and bairly use it that should be quick and easy but of course there's a problem because Lyft and Uber are garbage companies and they pay their drivers 20 to 50% the amount that the passenger pays so then I Google taxi and this is the first company that comes up and it took about 30 seconds for the automated voice to ask my address and to tell me that a taxi is on the way no further information needed three and a half to 5 minutes later I'm getting a phone call the taxi shows up takes me to work with five or so minutes to spare still unbelievable in San Francisco it was only $10 for the ride unbelievable Uber or Lyft would have probably charged me $30 and they would have only paid that driver two to four dollars and taxi companies and drivers of taxis typically get 90% and I gave him a $3 tip everybody's happy everybody wins go with yellow San Francisco,also the driver has a tap and pay feature in cab for card payments and or everyone should pay cash that is preferred and always tip your driver

Reserved 3 days ago for Yellow Van with WheelChair service. This morning called to remind Taxi p/u time (8:25 am) at address & the destination. First call spoke with Rep request 8:15 p:u to Dr Office appointment 9:00 am. Waited waited called called /tape inky: trying to get driver / no estimate p/u time over and over 5 times. Close to 9:00 am our appointment time desperate called to CANCEL, Lost my Dr appointment due too late due Yellow Cab no showed. Will Never call Yellow again … why offer appointment rides if can’t deliver on day of appointment. Very very disappointed and frustrated. Clients 96 yrs with 84 yrs lost appointments and now need to rebook and start process all over again. Shame on You !!!

Beware of that driver! On 5/4/26 approx. at 11:30am we had a trip from 44th Ave to 25th Ave in S.F. On the end driver was checked our prepaid card and said that no money on the card. He asked for $8 cash instead with comment: "I want cash for fan". He was violent, pushy and rude. Tree passengers. including two handicaps and their care provider were under psychological impact. Later that day another taxi cab of same company used same card with no problem. How many stars we have to provide for such a ugly service?! Why such an individual tried to ruin good taxi company reputation? That is not fare!

Just got off phone with "customer support " about being deserted outside the Castro Theatre late at night after a concert. Their cab passed me by on the opposite side of the street, did not pull over for me to cross the street and did not turn around to pick me up on the other side (I assumed he was turning around to use the space they had blocked off for pickups). Waited then canceled to book a different cab, calling the office did not work. Bottom line app said I had tried 3 times to get a pickup, was left on the street ALONE as the businesses closed, security left, and as a disabled (with a cane) woman in her 70’s looked like an easy target or a confused old person was finally given a ride back home by a limo driver who had dropped off her passenger and when she passed was nice enough to ask if I needed a ride. After my call was told some drivers just pickup anyone the flags them down and do not pick up the "booked" rider. 🤨 Guess next time it’s a Waymo they were all in the pickup line and got their people. Leaves me not feeling for the "little guy".

After having been in a few of these, it's obvious their drivers are shady, untrustworthy, and try to rip you off by taking certain routes. Bring cash to avoid unexpected trips to the ATM and back. Their cashless payment machines do not always work properly. I confirmed it was the machines both times within minutes of arriving at my destination.

Double the price of what an Uber would have been for my trip. No transparency for the price. Driver was safe. Cab was dirty. Gum stuck to the inside of the door handle. Driver asked for a tip twice. $54.20 for a 12 mile one way trip into a populated area... That's steep.

My experience can be summed up by the other 1 Star Reviews I read here on Google. I don't normally review, but when a $28 Uber ride costs $92 on this... Never again. Avoid like the plague!