AutoZone Auto Parts

Sofia is a perfect example of EXCELLENT customer service! I went there tonight literally 10 minutes before closing and without me even asking she came outside and helped me figure out what was going on with one of my lightbulbs! She had the best attitude!

Tldr the lady at the register had an adittude, didn't want to help me, and took two phone calls and mid conversation and started assisting the person on the phone while I was standing there mid conversation. The lady I spoke with named Sophie was so incredibly rude and unhelpful. I knew the exact piece I needed for my car. I had the part name, number, and a photo. I called in before I drove over and was told they had the part. I showed Sophie what I was looking for and she had such an adittude from the start. The part I needed wasn't showing up on the screen. She took a call while talking to me and helped someone over the phone for several minutes mid conversation. I ignored how rude that was an asked her if she could look up my part because the image of the part on her screen was incorrect. I knew what the piece looked like because my machenic took it out of the car and handed it to me. Ik there's difference in the codes sometimes. And to see if she could find it by image. The phone then rang and she took another phone call mid conversation and started helping the person on the phone so I just walked out. She didn't want to help me, but I was kind from the beginning and just wanted her to help me find the part I was just told was in stock. I would not recommend coming here.

I was very pleased with the service & the price. I'd needed AAA to come jump my battery but their price for a new one was much higher. A quick trip here & they had a good selection of batteries, all with fair prices. Installed it, too. Thanks, Sofia M. for your help!

The parts tech / cashier Steve Perez was super helpful and very smart in he's perfection.would recommended any time.

I personally like AutoZone over their competitors. Almost every time I walk into AutoZone I'm greeted With a "Hello!" and that means something! especially when I've most likely had an eventful drive there due to Fresno's humble drivers, right! So when I need something for my car I get in the "Zone!" The AutoZone! Great prices and they will locate what you need! One more thing! They have a great variety of loaner tools!