Prime Mortgage

As a listing agent, I work with a lot of lenders, and I can honestly say this was one of the smoothest transactions I've been part of​. ​Frank and his team did an outstanding job representing the buyers from start to finish. Communication was clear, updates were timely, and everyone involved always knew exactly where we stood. They were proactive, organized, and always one step ahead. What impressed me most was their professionalism, responsiveness, and commitment to their clients. When questions came up, they were addressed quickly. When deadlines approached, they were met. In fact, we closed EARLY—which rarely happens in today's market and speaks volumes about the quality of their team and process. The best transactions happen when everyone works together toward the same goal, and this was one of those transactions. ​Frank at Prime Mortgage and his team were collaborative, solution-oriented, and a pleasure to work with throughout the entire escrow. I would gladly work with them again and would confidently recommend them to anyone looking for a knowledgeable, responsive, and trustworthy mortgage team.

We had an outstanding experience working with this mortgage company. From start to finish, the team was professional, knowledgeable, and responsive. They took the time to explain every step of the loan process, answered all our questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Their dedication to finding the best financing option for our situation was truly appreciated. We always felt informed and supported throughout the process. We would highly recommend this company to anyone looking for a trustworthy and reliable mortgage partner

It can be scary looking for a mortgage broker when you are buying your first home. I wanted clear communication and to avoid any hidden surprises. That is why I chose Prime Mortgage for my home purchase. Frank was amazing. He explained every single step. I definitely recommend working with Frank and his team.

⭐⭐⭐⭐⭐ Working with Frank Menjivar and the team at Prime Mortgage was an absolute pleasure. From start to finish, they were incredibly responsive, professional, and proactive throughout the entire transaction. They stayed on top of every detail and kept us on track with all appraisal and loan contingency deadlines, making the process smooth and stress-free. Their communication, attention to detail, and commitment to getting the deal across the finish line made them a dream team to work with. I highly recommend Frank and Prime Mortgage to any Realtor or homebuyer looking for a knowledgeable, attentive, and dependable lending team. I look forward to working with them again in the future!

I had a very positive experience working with Prime Mortgage on my HELOC loan. The entire process felt smooth and well-supported from start to finish. Charlotte was especially wonderful — she answered all of my questions promptly and always followed up to make sure I understood each step. Her communication made the process feel much less overwhelming. Frank was also instrumental and supportive throughout. I truly appreciate the team’s professionalism and guidance. Thank you for making this a great experience!

I needed help getting a mortgage refi and was worried that nothing could help us get into a better and more secure financial future. Frank, Charlotte, and Felicia at Prime Mortgage were honest and patient, answering every question quickly and keeping me informed. The process felt organized and I never felt pressure. In the end the loan closed smoothly and I felt relieved and confident. Highly recommend Frank and Prime Mortgage.

I needed a mortgage pre‑approval for my first home and was nervous about all the paperwork. Frank from Prime Mortgage walked me through every step, answering questions quickly and never pushing me. He kept me updated in real time and organized everything so the closing felt smooth. I felt relieved and confident the whole way. Highly recommend Frank and Prime Mortgage. I was looking to refinance my mortgage to lower my monthly payment and was worried the process would be confusing and take forever. Frank at Prime Mortgage gave me clear options, explained the benefits of a shorter term, and handled all the documents with surprising speed. He sent me frequent updates, answered my calls patiently, and never made me feel rushed. The whole experience felt organized and stress‑free, and I closed the loan with confidence. I appreciate how reliable and helpful he was from start to finish. Highly recommend Frank and Prime Mortgage. Frank turned my mortgage maze into a walk in the park. Highly recommend Frank and Prime Mortgage.