Costa Auto Care and Tire

I had a great experience with this auto shop. The team was professional from start to finish, completed the repairs in a timely manner, and kept me informed throughout the process. They took the time to thoroughly explain what needed to be repaired and answered all of my questions without making me feel rushed. I really appreciated their honesty, clear communication, and quality of work. I would definitely recommend them to anyone looking for reliable and trustworthy service.

This is the first time in my life that I’ve had someone else repair my car. I looked up a number of repair shops online and chose Costa Auto Care and Tire to replace the water pump on my 2013 Ford Escape because I didn’t want to buy/own a special timing tool that I’d only use once. Getting a price quote and scheduling an appointment is fairly easy. Their communication is excellent and happens in real time. I made one phone call, provided my car’s VIN number, and then received the quote link via email. Customers can either decline or approve the quote, and then schedule an appointment to drop off the car for service. The rest of the communication took place via text message to track the progress. Their staff, front desk, owners, and mechanics are friendly. I’m deducting one star because the service took longer than it should have. This shop is quite busy, so please be prepared for the possible delays when your repair is not a simple job.

These guys are the best. I’ve had them work on my Promaster for since 2017. They’ve done new engine, new transmission, oil changes, check ups, everything. I’ve looked into other places but the drive across the bridge is worth it because of their professionalism, their integrity, honesty, and their sincere desire to take care of you and your vehicle. Well worth the cost. Highly recommend which is hard to find in a shop and mechanics.

Very friendly and accommodating team. They squeezed me in last minute for an oil change and finished the job quickly. Complimentary tire rotation was a plus! Comparable prices with other shops. Will definitely be back!

Fantastic customer service in the office, they gave me a quick estimate and updates whenever I called along with no hidden pricing. The work was done in less than 48 hours and my car was back up and running. 5 star experience