Best towing services in California: find options near you

When unexpected breakdowns or accidents leave drivers stranded on California’s roads, the right roadside assistance providers can make all the difference. The state’s extensive highway network demands reliable, efficient, and professional help, ensuring minimal delays and maximum safety for those in need. Whether dealing with a flat tire, engine failure, or an off-road recovery, the best operators combine speed, expertise, and customer care to restore peace of mind.

Selecting a trusted vehicle recovery specialist in California requires more than just availability—it means choosing a team with a proven track record of handling emergencies with precision. From 24/7 emergency towing to specialized heavy-duty services, these professionals operate with cutting-edge equipment and a commitment to excellence. Their reputation often reflects in quick response times, transparent pricing, and a dedication to resolving situations smoothly, no matter how complex.

Discover 10 outstanding options for towing services in California

Here are 10 outstanding options for towing services in California based on value for money:

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1. West Tow Inc.

West Tow Inc.
Address
4615 Wade Ave, Perris, CA 92571, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Website
Rating
10.0 (+ 2984 reviews)

West Tow Inc. stands out in Perris for its exceptional efficiency and professionalism, delivering swift and reliable towing services that exceed expectations. Their drivers are known for their attentive and courteous approach, ensuring a smooth experience even in stressful situations like breakdowns or flat tires.

What sets them apart is their commitment to cleanliness and expertise, maintaining a well-kept vehicle and offering helpful guidance—whether it’s troubleshooting, safety tips, or navigating technical details. Their dedication to customer care and seamless service makes them a trusted choice for all towing needs.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Ricardo Gonzalez

They showed up faster than expected and handled business quickly. I appreciated their professionalism. I got to hitch a ride with them to the tire shop and they gave me safety instructions on dismounting the rig.

Ricardo Gonzalez ☆ 5/5
Jonathan Charfauros

Highly recommended, I forgot the name of my driver, so bummed I don't remember his name. He was friendly and professional. I was also very impressed with how clean he kept his truck inside and out. He represented your company very well. Because of my experience with your driver, I will certainly use your company again.

Jonathan Charfauros ☆ 5/5
Renee Purple Harris

All positive👍🏽👍🏽 Tesla sent this company to pick up my dead car from my home garage to tow to Tesla. I didn't get the drivers name but as soon as he saw it was in the garage he said he wouldn't be able to retrieve it inside the garage. I asked him if we could jump it and see if we can pull it out. He said sure and from that point he did everything possible to jump my car keep it on long enough to get it on his truck. Even showed me a few things on the tesla screen I had no clue of. Sorry I didnt get your name but Thank you for your great customer service

Renee Purple Harris ☆ 5/5
Paula Curtis

Excellent. The driver Jean was a blessing. Breaking down is stressful enough but this driver was professional and very positive and polite. It made this stressful situation NOT SO BAD.

Paula Curtis ☆ 5/5
Cristal Hernandez

By far the BEST service, the technician was very fast and extremely knowledgeable. In A Situation where you get a flat tire on a busy street.It's really nice and comforting to have somebody calm you down and let you know everything's going to be okay, that's exactly what this technician did. This was by far the best service I have ever got from any tow company… definitely recommend this company.

Cristal Hernandez ☆ 5/5

2. Golden Empire Towing

Golden Empire Towing
Address
1915 S Union Ave, Bakersfield, CA 93307, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
9.3 (+ 1806 reviews)

Golden Empire Towing stands out in Bakersfield for its prompt and reliable service, ensuring quick response times even in challenging situations. Their team combines professionalism and expertise, from skilled drivers to courteous dispatchers, delivering seamless assistance for both vehicles and trailers.

The company excels in customer-focused care, balancing efficiency with a personalized touch—whether handling classic cars or emergency roadside support. Known for fair pricing and stress-free interactions, they prioritize safety and satisfaction in every tow.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
RaShon Cardwell

They came relatively quickly by industry standards. Angel was my driver. He was very knowledgeable and careful about getting my car on the truck. Considering the circumstances, it was a very pleasant experience. The price was very reasonable.

RaShon Cardwell ☆ 5/5
Jessica Perez

I was so pleased with the service and the ride back home from Grapevines to Long Beach. Chad was so awesome and to top it off we had to tow the travel trailer and the Bronco. If i'm ever stuck again I will NOT be calling AAA. I will be calling Golden Empire 🙂 Thank you CHAD!!!!!!

Jessica Perez ☆ 5/5
Amanda Marrujo

After getting stuck in deep mud. Called to get us winched.Joe in the office was great! Tony showed up to save the day. Very friendly, great customer service and made it a little less stressful. Highly recommended!

Amanda Marrujo ☆ 5/5
Tanner Barajas

Golden empire has always done a great job for me. I have had them tow my classic VW's numerous times without any issue. I always seem to get the same driver which is a plus because he already knows whats up. Good company

Tanner Barajas ☆ 5/5
stephanie genel

The dispatcher was polite, quick accommodating, helpful. I will never use another towing service And they got there quick!!! I was stuck on interstate five with my kid.

stephanie genel ☆ 5/5

3. Central Valley Towing and Automotive

Central Valley Towing and Automotive
Address
777 N Burke St, Visalia, CA 93292, United States
Business Hours
Monday: 08:30–17:00
Tuesday: 08:30–17:00
Wednesday: 08:30–17:00
Thursday: 08:30–17:00
Friday: 08:30–17:00
Saturday: Closed
Sunday: Closed
Website
Rating
9.0 (+ 1223 reviews)

Central Valley Towing and Automotive stands out as a reliable and efficient towing service in Visalia, delivering prompt responses even in urgent situations. Their team excels in handling diverse needs, from quick battery replacements to specialized vehicle transport, ensuring minimal disruption. Professionalism and attention to detail define their approach, with operators like Nathan, Hector, and Tyler consistently earning praise for their expertise and care.

The company also distinguishes itself with transparent pricing and exceptional customer service, including clear communication and tailored solutions. Whether addressing accidents, breakdowns, or routine tows, their well-coordinated dispatch and skilled technicians guarantee a seamless experience. Trustworthiness and adaptability make them a top choice for both routine and high-stakes automotive assistance in the area.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Mary Whitlach

Huge shout out to Nathan! I was stranded. O’Reilys refused to help me. Nathan was able to replace my battery and got me back on the road in about 10 minutes. Thanks again for making such a bad day a little bit better even if you didn’t take the kitten I found.

Mary Whitlach ☆ 5/5
Aeede Mashael

Excellent towing service for city of Visalia! I had an accident involving my Tesla and they handled it with ease. Also, they came within 15 minutes on time and they have the best prices and great customer service the dispatcher as well as the driver truly recommend them!

Aeede Mashael ☆ 5/5
Brenda

Just used CVT services today. I'm very happy with their fast response to get my car towed. Hector was the guy who came out to get our car. He did a wonderful job! Hector was very professional and efficient. I appreciate how careful and concise he was with transporting my car to the repair shop. Great job! I highly recommend Central Valley Towing and Auto.

Brenda ☆ 5/5
Denise Hansen-Gilkey

A ONE service! Tyler was very professional – quick to tow and took special care of my older BMW – superior service!

Denise Hansen-Gilkey ☆ 5/5
ellen dahlenburg

Dennis did an AMAZING AND WONDERFUL job of getting my car towed from point a to b! He talked to my husband on the phone and explained the pros/cons of getting the tow, used the owner’s manual to double check info he needed, and informed me of info I did not know about towing but will use later! Thanks CVT and Dennis for a job WELL DONE!

ellen dahlenburg ☆ 5/5

4. Affordable Towing

Affordable Towing
Address
418 N Park Ave, Fresno, CA 93701, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
8.0 (+ 568 reviews)

Affordable Towing in Fresno stands out for its reliable and professional service, particularly in handling urgent situations with efficiency. Their team is known for prompt responses, ensuring minimal wait times whether for lockouts, breakdowns, or accidents. The attention to detail—such as safely transporting vehicles or offering rides—adds a layer of care that enhances the overall experience.

Operating with a customer-first approach, they combine expertise with a respectful demeanor, making even stressful moments manageable. Whether assisting with high-performance vehicles or navigating tricky locations, their ability to adapt and deliver seamless support solidifies their reputation as a trusted choice in the area.

View Details
Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
Payments
  • Credit cards
  • Debit cards
Customer Reviews
Rebecca Clowers

I would like to thank Affordable Towing for coming out this evening for bringing me a few gallons of gas which l had ran out. The driver Mario was very prompt & courteous l was very pleased with their service. They help me get into my car a few days ago l locked my keys inside my car so l called them again for their great service l will continue to use their services in the future & l will recommend them to family & friends.

Rebecca Clowers ☆ 5/5
David Yesi Stout

They took care of our corvette and got it to the shop safely and efficiently. They also gave me a ride home. Punctual, reliable, and respectful. I’d use them again

David Yesi Stout ☆ 5/5
Renee Claycomb

Five stars for Mario! He was incredibly kind and helpful after my car was wrecked. He made sure i arrived at the repair shop safely and handled everything with care. Thank you for making a terrible day much easier.

Renee Claycomb ☆ 5/5
candace aquino

Mario was a great help came to me super fast and transferred my car safe to my home! Thank you so much for all you’ve done!

candace aquino ☆ 5/5
braulio avila

Very good and fast service, Mario came faster than i thought and got my car hooked up fast and is a really cool guy

braulio avila ☆ 5/5
Mary Perez

Mario was very on point an professional as he was able to take my f150 all the way to the shop with ease would recommend their service to everyone!

Mary Perez ☆ 5/5
J P

Mario was a tremendous help today as I was stuck just before the 41 on a thin strip of highway curb. I greatly appreciate the quick help in a dangerous situation. I definitely will be a returning customer if an accident occurs.

J P ☆ 5/5

5. A's towing

A's towing
Address
3709 E Pitt Ave, Fresno, CA 93725, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
8.0 (+ 562 reviews)

A’s Towing in Fresno stands out for its exceptional responsiveness and reliability, ensuring swift service without unnecessary delays. Known for competitive pricing and transparency, they deliver professional assistance while maintaining a customer-focused approach, making them a trusted choice for both urgent and routine towing needs.

The team’s attention to detail and courteous demeanor enhances the overall experience, whether handling flat tires or long-distance tows. Their efficiency—often completing jobs in under an hour—combined with clear communication, solidifies their reputation as a go-to provider for Fresno residents.

Customer Reviews
Monique Gonzales

I recommend them for sure. I called, got a price not a quote within 1 min, he traveled from Fresno to kingsburg and back to Fresno to drop off our car in a little over an hour and tbh I called a few places that were way over priced. The son and father of this company is the best one I have found in year. Tell your family n friend because I will. Thank you again.

Monique Gonzales ☆ 5/5
A

Fantastic towing company! I called them to schedule a tow for my Z to a car repair shop. They answered right away and arrived on time. Driver was very friendly and the ride was comfortable. Affordable and professional. Highly recommend! I'll use them again.

A ☆ 5/5
Kaleb Gray (TheRealKalebGray20)

Absolutely amazing company. Got a flat tire, came within 30 minutes for a great price. RICHARD, the guy who helped me was so amazing. Super nice guy, cared to help me out quick and safely and genuinely cared that I was okay. Would recommend to anyone a thousand times. Thank you so much

Kaleb Gray (TheRealKalebGray20) ☆ 5/5
Justin Martin (Classy Trasher President)

Great service! From the phone call till they came and hauled the car! Would definitely recommend them to everyone!

Justin Martin (Classy Trasher President) ☆ 5/5
Maribel Hunter

Have always gone above and beyond for me . Dont trust any other company with my cars . Best prices, great communication. Super reliable and overall fastest got my two cars towed in less then an hour of me calling . They make my towing experience delightful evertime .

Maribel Hunter ☆ 5/5

6. C.E.V Towing

C.E.V Towing
Address
12546 Bradley Ave, Sylmar, CA 91342, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
7.5 (+ 500 reviews)

C.E.V Towing, based in Sylmar, stands out as a reliable towing service that prioritizes rapid response and professionalism. Whether dealing with stranded vehicles, emergency breakdowns, or key-related issues, their team delivers efficient solutions with a focus on safety and customer satisfaction.

Known for their fair pricing and transparent communication, this company ensures a seamless experience from arrival to resolution. Their dedication to prompt service and genuine care makes them a trusted choice for any towing need in the area.

View Details
From the business
  • Identifies as Latino-owned
Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Payments
  • Credit cards
  • Debit cards
Parking
  • Free multi-storey car park
  • Free of charge street parking
  • Free parking lot
Customer Reviews
Aryan Silva

Cesar showed up when I needed him most. My trailer hitch ball sheared off on the 5 freeway in Santa Clarita. Thank the good lord no accident happened and everyone was safe. Very knowledgeable, professional and kind service from this company. I would highly recommend giving them a call if you find yourself in a similar situation.

Aryan Silva ☆ 5/5
Andrea Jimenez

Amazing service! They were at pickup location within 16 minutes of calling them. They were also providing fair pricing in comparison to other shops trying to charge double the price. Communication was excellent and arrival was within appropriate time! Will definitely use again.

Andrea Jimenez ☆ 5/5
Luis Morales

Cesar hooked me up when I was in an emergency. He arrived quickly. Was able to tow my big commercial sprinter van. Very safe and very much appreciated.

Luis Morales ☆ 5/5
leslie valenzuela

The worst case scenario happened to me. I was driving on the freeway and my tire blew out. I was stranded with nowhere to go. I am so blessed to have come across this towing service because not only did they come extremely fast but we’re extremely professional. They helped me get safely off the freeway and changed my tire. I recommend them to anyone and everyone that is having any type of issue that would require a towing service to come out. They are extremely professional and very nice and genuine people I hope nothing but success to this company.

leslie valenzuela ☆ 5/5
G Gar

Great service prompt on time very professional and safe customer service oriented from the get go, will be using CEV Towing services when needed thanks again 🙏🏽 stay focused and keep moving forward todo para adelante y nada para atrás 👍🏽 ***** keep up the positive attitude. When we know better we do better. Congratulations on your achievements & endeavors. from the – City of Los LADWP – OFFICER GARCIA

G Gar ☆ 5/5
Alexis Lopez

Awesome service! We lost the keys to our vehicle and Cesar came extremely fast to help us tow our vehicle home and didn’t charge us an arm and a leg like other towing companies. I highly recommended Cesar and C.E.V Towing and will be using them in the future!

Alexis Lopez ☆ 5/5
Christopher Scott

Got my motorcycle towed by Caesar , he came promptly and was very professional with helping me today , can’t recommend him enough , make sure if you need a tow to give him a call and he will take care of you

Christopher Scott ☆ 5/5

7. Golden State Towing

Golden State Towing
Address
7065 N Weber Ave, Fresno, CA 93722, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
7.4 (+ 410 reviews)

Golden State Towing in Fresno delivers a reliable and responsive towing service, known for its efficient communication and professionalism. Their team prioritizes clear updates, ensuring customers feel informed and supported throughout the process. Whether handling urgent breakdowns or scheduled transports, their prompt arrival and courteous demeanor stand out.

Affordable pricing and attentive customer care further enhance their reputation. The service extends beyond towing, often addressing concerns with empathy and flexibility. For those needing a trustworthy solution in Fresno, Golden State Towing offers a balanced mix of speed, transparency, and compassionate assistance.

View Details
Accessibility
  • Wheelchair-accessible car park
Customer Reviews
Ariana Torres

Sergio was incredibly helpful and professional. He answered my call right away and provided a quote within seconds. Shortly after, he arrived to pick up my vehicle as promised. His communication was excellent throughout the entire process—he kept me updated on his location and even sent photos to confirm my car arrived safely at its destination. I highly recommend Sergio for anyone looking for reliable, efficient, and trustworthy service.

Ariana Torres ☆ 5/5
Leslie Domenici

⭐⭐⭐⭐⭐ 5-Star Review The two gentlemen who picked me up from my home were absolutely amazing! They were professional, kind, and made me feel so much better during a stressful situation. Their prices were also very affordable, which was a huge plus. I will definitely use them again and will be recommending them to my friends and family. Thank you both for everything and for making a stressful situation so much easier! I truly appreciate you! ❤️

Leslie Domenici ☆ 5/5
Alma P

We had a very great experience with the service Sergio provided for us. We had our van towed to our home and everything went smoothly. From receiving our phone call and even providing a ride for myself and one of my kids we loved and enjoyed the tow service. We totally recommend him and his business to anyone in need of it. Awesome and friendly customer service thank you Sergio! Will definitely be a returning customer if need be.

Alma P ☆ 5/5
C M

Was quick to respond to service call.. Was very polite and concerned for our safety. As well as very professional as for my mom's car broke down and asked she were in a safe location. Didn't have to wait long like other tow companies. As for they assured us help was on there way… Thanks to the Guys at Gold StateTowing. My mom got her car home safely.

C M ☆ 5/5
Tanichia Newsome

The driver was really pleasant and timing was excellent. He got everything together just the way I needed him to. Price was decent. I’m so thankful appreciate the service

Tanichia Newsome ☆ 5/5

8. Alberto's Towing

Alberto's Towing
Address
818 E Walnut St, Santa Ana, CA 92710, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
7.1 (+ 574 reviews)

Alberto’s Towing in Santa Ana stands out for its reliable and prompt service, ensuring quick response times even during late hours. Their team demonstrates exceptional care, particularly with high-end or low-profile vehicles, handling them with precision and attention to detail. The company’s approach combines professionalism with a customer-focused attitude, addressing each situation efficiently and without unnecessary delays.

Known for transparent communication and practical solutions, Alberto’s Towing adapts to various needs—from emergency roadside assistance to long-distance vehicle transport. Their drivers are praised for their expertise, courtesy, and ability to navigate challenges smoothly. Whether dealing with breakdowns, off-road recoveries, or relocations, the service reflects a commitment to quality, speed, and personalized attention.

View Details
Accessibility
  • Wheelchair-accessible entrance
Customer Reviews
Jay

My experience with Alberto’s Towing was outstanding. My tow truck driver, Francisco, was professional, punctual, and took exceptional care of my vehicle from start to finish. My BMW M3 broke down close to midnight on a Wednesday, and Francisco arrived within about 30 minutes—exactly when he said he would. Since my car sits very low, I was understandably concerned about scraping the front or rear bumper while loading it onto the flatbed. Francisco never rushed the process. He carefully took his time, made sure everything was lined up perfectly, and loaded the car without a single scrape or issue. If you own a lowered or high-end vehicle and are worried about having it towed, I would trust Francisco without hesitation. He clearly takes pride in his work and treats every vehicle as if it were his own. On top of that, he’s a genuinely friendly, family-oriented guy, and we had some great conversations during the drive to my drop-off location. I highly recommend Alberto’s Towing, and if you get Francisco as your driver, you can rest easy knowing your vehicle is in excellent hands.

Jay ☆ 5/5
Atomicgerry

These guys were on time, giving up to date info prior to getting to my place. They were prepared to tap into my 12v batter to get my Tesla out of the garage since it died there. Once they got it out they were so quick getting it on the flatbed and gone to the service center. Very professional, polite and fast. Overall I would use these guys again.

Atomicgerry ☆ 5/5
Carlos Sanchez

Robert Camacho helped me move my classic car from my old house to my new one. He was super friendly knowledgeable, fast and efficient as well as careful with my vehicle, there was a lot of traffic on the way there. He was still happy even after all the traffic he had to go through to get to my new place. He also dropped it of right where i needed it. I would highly recommend this business. They have great prices, quality people and fast. UPDATE I used them a month ago and I had to move my other classic to my new location this Sunday a month later. And the new driver Oscar was just as good as the previous driver Robert. He went out of his way to help in anyway that he could to make sure the job was done right and he was very fast efficient and safe with the vehicle. Would highly recommend this business to anyone once again they have great prices, great personnel, and just great service all around.

Carlos Sanchez ☆ 5/5
Алексей Быкадоров

I needed my truck pulled out of the mud. I called two towing companies before them, and both were not customer-oriented at all and asked a bunch of unnecessary questions. Alberto’s Towing was ready to help right away — we quickly agreed on everything, they arrived within 40 minutes, and pulled my truck out. I’m very satisfied with their service

Алексей Быкадоров ☆ 5/5
B Lindsay

I had the pleasure of having Robert tow my car due to blown radiator. He was super chill and he came out quick even with bad traffic! Thank you so much for being efficient and getting me and my car home. I highly recommend Alberto’s towing. The price was good too. Thanks!

B Lindsay ☆ 5/5

9. Dean Martin Towing + Recovery

Dean Martin Towing + Recovery
Address
4473 E Buckingham Way, Fresno, CA 93726, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
7.0 (+ 329 reviews)

Dean Martin Towing + Recovery offers a reliable towing service in Fresno, balancing efficiency with a customer-focused approach. Known for prompt responses, they handle both urgent and routine towing needs, ensuring vehicles are transported safely and with care. Their clear communication and professionalism help ease stress during breakdowns, making them a trusted choice for local drivers.

The team prioritizes timely service and transparency, whether assisting with stranded vehicles or quick repairs. While individual experiences may vary, their dedication to resolving issues promptly and courteously stands out. For those needing dependable towing, they provide a straightforward and hassle-free experience.

View Details
Accessibility
  • Wheelchair-accessible car park
Customer Reviews
Sammy R.

We are always traveling back and forth across the country from Florida to California and it takes a toll on our cars. Dean was able to get us out of a hard spot and was very helpful and great with communication. He made time for us when he was swamped and got the job done safely. Hard working and appreciated. Nobody was able to beat his service or pricing highly recommend

Sammy R. ☆ 5/5
hill man

Dean was amazing! He picked up my son's Infinity (my son was nervous he's 19 hahaa) Dean is Professional, On time, he kept his word on the phone quote he gave to me. He even called me after dropping the car off letting me know the owner had the car and keys. Will definitely use again. Really nice guy!!!

hill man ☆ 5/5
Kristina Kellenberger

Needed something done with a car that day and he got to it within an hour and had it done quick and professionally. Transaction was easy and he made the whole experience pleasant. Thank you Dean! Will definitely be using your company for all my towing needs for the future.

Kristina Kellenberger ☆ 5/5
jamie chancellor

My son’s car broke down at school. He got his tow truck to my son quickly and safely towed his car home for us. Can’t believe he got to us as quickly as he did! Awesome guy and will have our business again!

jamie chancellor ☆ 5/5
pita pita

The service was highly unprofessional and marked by a disrespectful attitude. The person I spoke with over the phone was rude and unwilling to provide clear information about the process or pricing. Instead of being helpful, they came across as arrogant and uninterested in addressing my concerns. When they handled my vehicle, it felt like there was little care or attention given, and at no point did I feel treated like a valued customer. Based on my experience, I would strongly suggest reconsidering before choosing this towing service. 00/000 rating 🌟

pita pita ☆ 1/5

10. Jan's Towing Inc

Jan's Towing Inc
Address
1045 W Kirkwall Rd, Azusa, CA 91702, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
5.5 (+ 577 reviews)

Jan’s Towing Inc – Azusa Towing Services

Jan’s Towing Inc provides roadside assistance in Azusa, offering both flatbed and conventional towing solutions. While some drivers demonstrate exceptional professionalism, ensuring clear communication and timely service, others have faced inconsistencies in handling requests—particularly with specialized equipment like flatbeds. Their approach varies, with a few operators standing out for reliability and customer care.

The company’s battery warranty service has drawn scrutiny, as experiences differ widely in terms of transparency and adherence to promised coverage. For those requiring urgent or high-standard towing, verifying specific policies in advance is advisable. Overall, their reputation hinges on the individual operator, with a mix of efficient, attentive service and occasional delays or miscommunication.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Majid "Gatsby"

BEWARE!!!! This company will leave you stranded for no reason. Ended up noticing I had a flat tire when I was leaving work and called AAA like I always do. I have a 2001 honda prelude I specifically asked for a flatbed since I had an issue last time with them not bringing a flatbed at first. The agent said she will put in the notes and make it a point that I get a flatbed. 15 minutes pass and what pulls up not a flatbed. I told the driver that I asked for a flat bed. He said yeah its going to probably be 60 minutes he went around my car taking pictures which was odd. He then leaves and 20 minutes later he calls me and informs me that they are actually not going to tow my car because its too low. Which is odd due to them towing my car a couple times. Nothing changed from when they last towed my car same height, same car, same exact model of tires. Only thing that is not the same was the location I was about 700 feet from where I was towed last time. Beware of this company, if you are in their area ask AAA to send someone else they can and will leave you stranded for no reason. Luckily I have people I can call so I was able to get someone to mount an old tire on an old rim I had and then drive down to me so I can put on a new tire. After all this was done they decided to call me again and ask if I needed a tow. Something seems very off with this company.

Majid "Gatsby" ☆ 1/5
Alyssa Solis-Cortez

Barry was such a professional and gave us great customer service. Me and my family had our car die waaaay up in the mountains, and he was there way faster than we had expected. 10/10 would happily get our car towed away by him again.

Alyssa Solis-Cortez ☆ 5/5
F Y

I want to give a huge shoutout to the tow truck driver, Eddie, who helped me this Sat! His friendly attitude and attention to detail were exceptional. He took the time to keep me updated every step of the way, ensuring I felt completely at ease. It was clear he genuinely cared about doing the job right, and his professionalism was unmatched. It’s rare to meet someone so responsible and dedicated to their work. He turned what could have been a stressful experience into a smooth and reassuring one. Hands down the best roadside assistance driver I’ve ever encountered—thank you for going above and beyond!

F Y ☆ 5/5
Adam Garfio

Jan’s Towing was incredibly frustrating to deal with. They used what felt like a sketchy and pressured approach in telling my wife that the car had to be towed to their yard. Service in person was poor, and their phone support was just as bad. We were left on hold endlessly, had to repeatedly call back, and still didn’t get meaningful help. On top of that, they only allow one person in the lobby, despite having multiple couches inside, so everyone else is forced to wait outside with no seating or proper waiting area. It really felt like their only priority was collecting fees, not providing honest or professional service.

Adam Garfio ☆ 1/5
Joe Kling

It took 4 calls to AAA to get Jans to replace a battery under warranty that they sold me less than 1 year ago. Their dispatcher and driver told me that it was not covered under warranty even though I showed them the receipt from when I bought it from them less than a year ago. It took me conferencing in AAA to get them to cover the battery. What makes it worse is that they forced me to pay them to install the battery. Despite the fact that on the second call they convinced me that there was nothing wrong with the battery, which caused me to get my car towed to the mechanic, pay for diagnostic services, only to find out it was the battery. My mechanic had everything ready to drop the battery in, but Jans demanded that in order to get my warrantied battery I MUST pay $100 for install. They said that it was due to a labor intensive install. But the air filter housing was already removed and all they had to do was drop the battery in and tighten the connection. If I could give negative stars I would. The sticker they have on their vans stating that there is a 3 year warranty on batteries is only true if AAA will get on the phone and force them, and then they will charge you the price of a new battery in installation. Rip off. Avoid at all costs. Edit to add: it took the driver 8 minutes to do the labor intensive install. So they charge $750 an hour to install batteries. Just do it yourself or go to a mechanic.

Joe Kling ☆ 1/5

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    Frequently asked questions about towing services in California

    What types of vehicles can a towing company in California typically handle?

    Towing companies in California are equipped to handle a wide range of vehicles, including passenger cars, trucks, SUVs, motorcycles, and even larger vehicles like commercial trucks and construction equipment. However, not all companies specialize in all types of vehicles, so it's crucial to confirm their expertise before requesting a tow, especially for specialty vehicles or those requiring heavy-duty equipment.

    How much does a tow typically cost in California?

    The cost of a tow in California can vary considerably depending on several factors, including the distance, the type of vehicle, the time of day (e.g., nights and weekends often have higher rates), and the location. Basic towing can range from $80 to $200, but long-distance tows, flatbed tows (requiring specialized equipment), or tows involving heavy vehicles can significantly increase the price. It’s always best to obtain a quote before authorizing a tow.

    What factors influence the price of a tow?

    Several elements contribute to the pricing structure of towing services in California. Mileage is a primary factor, with longer distances incurring higher fees. The vehicle’s weight and size also play a role, as larger vehicles require more powerful towing equipment and potentially more specialized handling. Road conditions – particularly difficult terrain or traffic congestion – can increase the time and effort involved, impacting the cost. Time of day and day of the week can also affect the rate due to increased demand.

    What is a flatbed tow, and why is it more expensive?

    A flatbed tow involves using a trailer with a flat surface to transport the vehicle. This method is typically used for vehicles with damaged wheels, suspension issues, or vehicles that are particularly delicate. Because it requires a more robust towing setup and skilled operators, flatbed tows are considerably more expensive than wheel-lift tows. They offer the safest and most secure method for transporting vulnerable vehicles.

    What should I do if my vehicle breaks down on a highway?

    If your vehicle breaks down on a highway in California, your immediate safety is paramount. Pull over to the shoulder as far as safely possible. Activate your hazard lights to alert other drivers. If you have a reflective warning triangle, place it behind your vehicle to increase visibility. Call for roadside assistance or a towing company – be prepared to provide your location accurately using GPS coordinates or highway mile markers. Do not attempt to repair the vehicle yourself unless you are a qualified mechanic.

    How do I choose a reputable towing company in California?

    Selecting a reputable towing company is crucial for a smooth and secure experience. Check for licenses and insurance – towing companies in California must be properly licensed and insured to operate legally. Read online reviews from other customers to gauge their customer service and reliability. Verify their response time and dispatch procedures. Ask about their equipment and experience with your type of vehicle.

    What questions should I ask a towing company before they tow my vehicle?

    Before authorizing a tow, it’s essential to ask the towing company several key questions. Confirm their hourly rate or flat fee. Inquire about their transportation policy – how they handle damage claims or lost items. Ask about their experience with your vehicle type. Verify that they have the appropriate equipment and trained personnel to handle the tow safely. Get a written estimate of the total cost.

    What documentation will I need when I hire a towing service?

    When hiring a towing service in California, you’ll typically need to provide your vehicle registration, driver’s license, and proof of insurance. Some companies may also require a payment method and a written authorization for the tow. Having these documents readily available will streamline the process and ensure a smooth transaction. Ensure you retain a copy of the tow receipt for your records.

    What is the difference between a wheel lift tow and a flatbed tow?

    A wheel lift tow utilizes a specialized lift that engages with the vehicle's wheels to secure it onto a trailer. This method is generally more cost-effective and suitable for vehicles with functioning wheels and suspension. A flatbed tow, as previously mentioned, uses a trailer with a completely flat surface, offering greater protection for vehicles with damage or fragile components. The choice depends on the condition of the vehicle and the towing company’s capabilities.

    What should I do if my vehicle is damaged during a tow?

    If your vehicle sustains damage during the towing process, immediately document the damage with photographs and video recordings. Notify the towing company promptly and request a damage assessment. Obtain a written estimate for the repairs. Understand the towing company’s liability policy and their claims process. Keep all communication records and receipts for potential insurance claims. It’s crucial to act quickly to protect your rights.

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