Sports Basement Orange County

This is my favorite and first Sports Basement I’ve ever been to. So far I’ve been to the San Francisco location and South Bay. The staff and building itself are the best I’ve been to. Every time I come here I meet someone passionate about helping me. So far I got help from this older gentleman named Joe and my last time this younger guy named Dylan. Joe gave really helpful advice to my girlfriend and I after our first snowboard season. 2 years later we were ready to buy some gear and Dylan helped us with buying our boots, bindings, and snowboard. I love this store because of its warehouse size. It’s like a Costco for outdoor gear and sports. The fact that the Basementeers get 10% off every purchase is amazing. Every time my friends or family need anything outdoor or sports related I send them here.

This place has so many options for shoes, outdoor gear, luggage, sports items, and clothing. They have fitting rooms so you can try on anything you like. It’s a huge warehouse-style store with plenty of space to walk around comfortably, without people bumping into you with carts or bags. Employees so nice and always helpful.

My husband and I recently visited the Sports Basement Fountain Valley store to replace our old camping gear, and we had such a great experience. Cassie and John were incredibly friendly, patient, and knowledgeable. They took the time to answer all of our questions and helped us choose the products that best fit our needs. We never felt rushed or pressured, and we really appreciated their honest recommendations. We ended up buying quite a bit of camping equipment, and they even offered to ship everything to our home so we didn't have to haul it ourselves. That extra level of service was a wonderful surprise. We've shopped at this location several times, and every visit has been a positive one. The entire team is always welcoming, helpful, and greets us with a smile. Thank you, Cassie, John, and the whole Sports Basement team for the outstanding customer service. We truly appreciate everything you do!

Had a great experience over Memorial weekend with Tom, Derek, and another gentleman that I forgot the name. They were knowledgeable about bikes. Derek is sure a bike engineer. The facility is huge, carries gear of almost all sports. Service is excellent. Def will come back. Ohhh somebody is going to splurge 🙂

Scott at Sports Basement - Fountain Valley was absolutely outstanding. He demonstrated immense knowledge about running shoes and took the time to help me find the perfect training shoe for my needs. He also walked me through options for a Garmin running watch and made sure I understood the features before purchasing. Scott was extremely pleasant, patient, and personable throughout the entire experience. I originally came in just to browse, but his expertise and thoughtful recommendations completely won me over. He never made me feel rushed or pressured—just genuinely cared about getting me set up with the right gear. Thank you, Scott, for turning a casual visit into a great shopping experience. I’ll definitely be back!