Sports Basement Presidio

Its interesting to see a Sports Basement location here at Presidio right across the street from the coast. I like how it is decorated with many stickers at the entrance and a makeshift coffee stand. The atmosphere is definitely friendly. The same can be said to the store’s staff as well; they were friendly and helpful. Its location and selections were awesome. Overall, I think it is a great Sports Basement location to visit.

We rented two ebikes for the day. It took 30 minutes— it is not a streamlined process and I was shocked when one of the employees wanted to offer me a bike that was not at 100% battery. One of the employees was very friendly and the other was a bit short with us. He seemed very busy and didn’t have time for us. My husband tried to get some kind of receipt when we returned the bikes, and they didn’t have a process for really taking the bikes back. In the end, I would say, these bikes are good for smaller Hills, and most likely the Golden Gate Bridge but I wouldn’t take them up the very steep hills (Buena Vista Park for example). We struggled to get them to work on some of those hills! The bikes are very fast on flat ground, even in second or third gear. If you’ve only ridden regular bikes, there is definitely a learning curve for these. They are really heavy, and I would suggest using the throttle lever on the left for getting started from stop. I’m a very experienced cyclist and I actually fell within the first few minutes. It wasn’t anything serious, but as I said, there is a learning curve. Also, I would add that these bikes haven’t been serviced in a while. There was a drag on the brakes and on the wheel hub. My husband was able to use some tools to fix his wheels, and one of mine.

Amazing bike rental service. Bikes are easy to ride. Breaks need some maintenance since it was squeaky but overall a pleasant experience. We had to ask for a lock as well - it wasn’t offered to us during rental. Highly recommend nonetheless

This place is a hidden gem. Huge selection of outdoor and sports gear, but what really sets it apart is the team. The consultant who helped me was patient, super knowledgeable, and clearly passionate about the outdoors. Feels like talking to a friend who happens to know everything about gear.

Sports Basement is my go to for anything sports. They have the best selection and large varieties for you to browse and literally spend a couple hours in there. The Frontdesk sale staff is always so friendly and makes you feel at home. For shoes, I love to try it first before buying and you can ask for advice with their sales staff. This is so much better than online shopping.

I've rented bike racks from the Presido Sports Basement for three years without a hitch (pun intended)...until today! Fortunately, thanks to an outstanding employee named Ben, I am still a very happy customer. When Ben tried to install the rack, he immediately noticed it wouldn't seat properly in my hitch receiver. After patiently troubleshooting the issue, he determined that the bike rack itself had been damaged. Without missing a beat, Sports Basement brought out another rack, Ben installed it quickly, and I was back on the road. What impressed me most was Ben's, calm, professional attitude throughout the entire process. He---and the rest of the staff---were focused on making things right and ensuring I left as a satisfied customer. That's why I will continue renting and purchasing from Sports Basement

Reid D. In the Ski Department was Exceptional!!!! I bought Skis, Boots, Bindings, and Poles with him and save a whopping 61% on the whole set. Reid was very helpful in all explanations, trying on boots, and going over quality and cost options. Learned a lot in an hour and got my purchase quickly done! I recommend anyone purchase Ski/Snowboard here. Thank you Reid! 12/10