Best charter bus companies in California: find options near you

Discover the best in charter bus companies in California. We have selected the top options for you.

Discover 10 outstanding options for charter bus companies in California

Here are 10 outstanding options for charter bus companies in California based on value for money:

500m
5 km
50 km

1. Paso Robles Wine Tours, Party Buses – Elegant Image Limousine

Paso Robles Wine Tours, Party Buses - Elegant Image Limousine
Address
990 Quintana Rd, Morro Bay, CA 93442, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
10.0 (+ 1055 reviews)

Paso Robles Wine Tours, Party Buses – Elegant Image Limousine is located in Morro Bay. Featured in the Charter Bus Companies category, it has a rating of 10.0. Check all the details here.

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Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Customer Reviews
cctvspy

8/13/2026 I hired Elegant Image Limousine for a party bus experience for my Father’s 91st birthday party. Derek assisted me with the set up & logistics. He was extremely helpful. I was able to do it all via my cell phone. He allowed us to decorate the bus the morning of our reservation. Bethanie arrived promptly the day of the event. She was very helpful and even played along when we blocked his driveway. He thought he was driving to his party. lol It was hysterical he finally realized she was there to suggest him & pick him up. When he got inside we all yelled surprise!! We had a blast! She drove 11 of us from Los Osos to for our dinner reservation at The Maverick Saloon. It is a legendary, rustic honky-tonk and bar on Sagunto Street in Santa Ynez. Then she safely returned us home. Worth every penny & dollar!!!!!

cctvspy ☆ 5/5
Luca Bonvicini

We had the most incredible weekend in Santa Maria. I just proposed to my now fiancé and we spent a wonderful day with 30 of our closest friends stopping at different vineyards and a restaurant in Arroyo Grande. Elegant Image made the day so special in their timeliness and flexibility to pick us up and drop us off at different locations. The bus was so clean and spectacular. We had so much fun, playing music, dancing and drinking champagne. The light show was a wonderful touch. Derek and his driver Eddie are fantastic individuals and run a great business. If I’m ever in the area and need a party bus or limo, I will always be calling these guys. Thank you for such a memorable day!

Luca Bonvicini ☆ 5/5
Marlene Guardado

We had an incredible experience with this party bus service in Paso Robles! They were extremely responsive and paid attention to every request, even having water, other drinks, and ice ready to go. Our driver arrived on time and was incredibly friendly and accommodating. The van was spotless, the speakers sounded great, and the Bluetooth setup was super easy. It was a highlight of our weekend. We’d highly recommend them and would absolutely book again!

Marlene Guardado ☆ 5/5
ali mo

Amazing experience with Elegant Limo! The bus was clean, fun, and perfect for our group. Our driver, Chris, was absolutely incredible—professional, friendly, and made sure we had a safe and smooth ride the entire time. He truly went above and beyond. Highly recommend and will definitely book again!

ali mo ☆ 5/5
Greg Wiles

I highly recommend Elegant Image Limousine. From booking to payment, everything was smooth and easy. We hired the 14 Passenger Mercedes Sprinter for some wine tasting to celebrate my wife’s 40th birthday. We had an excellent experience with our driver Kyle. He was friendly, on time, had great communication, and was very knowledgeable of the area and wineries in Paso. Thanks again Kyle!

Greg Wiles ☆ 5/5

2. TTS Charter Buses

TTS Charter Buses
Rating
9.2 (+ 429 reviews)

TTS Charter Buses is located in . Featured in the Charter Bus Companies category, it has a rating of 9.2. Check all the details here.

Customer Reviews
Ruby Perry

Izzy was an amazing driver! Super safe but also fun! Thank you man in the fedora

Ruby Perry ☆ 5/5
Alyssa Mai

Driver Amy was sooo amazing! Such a smooth ride the whole time. All the recognition goes to her☺️!!!

Alyssa Mai ☆ 5/5
Stephanie Delano

Amy was sooo AWESOME! Safe driver – knew how to get to our destination on side routes, and let us hear our own music! BEST service!

Stephanie Delano ☆ 5/5
Chris M

Amy did a wonderful Job of taking care of our class. She was professional yet very fun. She was so safe and made sure we got to our destination safely’

Chris M ☆ 5/5
Debora Galicia

Aimmee was an outstanding charter bus driver for our preschool field trip! She was friendly, professional, and arrived promptly, which helped our day get off to a smooth start. The bus was clean, comfortable, and already cool with the air conditioning running when we boarded. She was an excellent driver, making the ride feel safe and smooth for our young children and staff. Communication before and during the trip was clear and timely, making coordination effortless. We truly appreciated her professionalism and positive attitude. We would be happy to have Aimmee as our driver again and highly recommend her!

Debora Galicia ☆ 5/5

3. NeedBusCharter

NeedBusCharter
Address
1627 N Fuller Ave #512, Los Angeles, CA 90046, United States
Rating
8.5 (+ 265 reviews)

NeedBusCharter is located in Los Angeles. Featured in the Charter Bus Companies category, it has a rating of 8.5. Check all the details here.

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Service options
  • On-site services
Payments
  • Credit cards
  • Debit cards
Customer Reviews
Brandy Trimble

Highly, HIGHLY recommended tour with excellent guides. A fun filled experience for a small group, it is full of information of the grow and sell process and plenty of options to purchase goods and edible friendly!

Brandy Trimble ☆ 5/5
Mimi Bravo

The best tour ever!!! Its a blast with smoke sesh!

Mimi Bravo ☆ 5/5
Andrea Conley

I LOVE THIS TOUR! The guys are super cool and down to earth. They know a lot about the cannabis industry. They told good stories and made the tour super interesting. I would recommend this tour for anyone interested in learning about the cannabis industry–even if you aren’t a smoker! Make sure you visit Ryan and Ford for this tour!

Andrea Conley ☆ 5/5
Alex Sternin

Our guide Ryan was incredible! So knowledgeable and funny. I had so much fun and learned a ton on this tour. Really in depth behind the scenes dispensary store with an opportunity to shop, stop for food, and a session to enjoy what we got and learned about at the shop! Great way to spend my birthday and I would recommend this tour to any 420 enthusiast or if you want to learn more!

Alex Sternin ☆ 5/5
Shameka Rogers

Really enjoyed my tour!! The tour guide Ryan was AMAZING. I loved his energy and he is very knowledgeable as far as the products and places! He kept me entertained and was very attentive. This tour is worth every penny! You have access to some pretty cool establishments. It is definitely a MUST if you plan on booking a trip to Cali!!!

Shameka Rogers ☆ 5/5
Lorenzo Stoller

Absolutely outstanding service and professionalism. We used their beautiful fleet to transport close to 100 people for our wedding. They were punctual, responsive, and an absolute pleasure to work with. I would strongly recommend them to anyone and I look forward to working with them again in the near future! Thank you again!

Lorenzo Stoller ☆ 5/5
Monica Bradley

Gene and Ford were great….glass blowing demonstration was hot🔥 but cool😎…worth the price…nice tour!!!

Monica Bradley ☆ 5/5

4. Code 3 Transportation

Code 3 Transportation
Address
3392 Clayton Rd Suite B, Concord, CA 94519, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
8.2 (+ 224 reviews)

Code 3 Transportation is located in Concord. Featured in the Charter Bus Companies category, it has a rating of 8.2. Check all the details here.

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Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Diana Sayegh

We had a great experience. Joshua was our driver for the night. He showed up on time and was great. The party bus was amazing, clean and so spacious. We all had the best time and will definitely book Code3 again.

Diana Sayegh ☆ 5/5
Rolando Gil Mendoza

Code3 Transportation provided outstanding service on our trip from Pleasant Hill to Chase Center. The driver, Mr. Elbert, was punctual, professional, and incredibly courteous from start to finish. The vehicle was clean, comfortable, and made the ride smooth and stress-free. They made getting to the event, Warriors vs Sacramento Kings, easy and enjoyable, and we felt well taken care of the entire time. I highly recommend Code3 Transportation to anyone looking for reliable, top-quality service. We will definitely use them again!

Rolando Gil Mendoza ☆ 5/5
Susan Palomino

We ha a great time. Our driver was very nice and friendly and engaging. Highly recommend this company

Susan Palomino ☆ 5/5
Yetli Camacho

EJ, our driver during a business delegation trip was phenomenal. We were able to reach all of our stops throughout the trip with ease. Overall great service and excellent driving. Thank you Code 3 Transportation!

Yetli Camacho ☆ 5/5
Christine Lacy

Our driver Jake was great. He was nice drive safely and on time. We will definitely use your servisa again. Thank you!

Christine Lacy ☆ 5/5
Leila Malherbe

EJ was absolutely fantastic! Our group of 12 had a wonderful experience from start to finish and would be happy to recommend Code 3 Transportation to anyone looking for luxury transportation.

Leila Malherbe ☆ 5/5
Scott Ahern

AMAZING! We used Code 3 for our post-wedding family visit to Sonoma and our driver Michael and his trainee Natasha were SO GOOD!! They were patient and accommodating, the bus was clean and professional, they were prompt with logistics, and also forgiving when we weren’t as punctual. Easy 5 stars and so glad that we chose this option. Oh and Michael and Natasha were so friendly to our family and also a ton of fun!

Scott Ahern ☆ 5/5

5. Gray Line San Francisco

Gray Line San Francisco
Address
478 Post St, San Francisco, CA 94102, United States
Business Hours
Monday: 06:00–18:00
Tuesday: 06:00–18:00
Wednesday: 06:00–18:00
Thursday: 06:00–18:00
Friday: 06:00–18:00
Saturday: 06:00–18:00
Sunday: 06:00–18:00
Rating
8.1 (+ 591 reviews)

Gray Line San Francisco is located in San Francisco. Featured in the Charter Bus Companies category, it has a rating of 8.1. Check all the details here.

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Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
Customer Reviews
Antoinette Moore

I purchased the 5 hour Muir Woods & Sausalito tour and had an amazing time. The bus was clean with lots of space. The driver/tour guide (I think his name is Joe) was amazing and offered great information. He was a great driver, and I felt safe going up and down the mountain and hills. My tour had plenty of time to explore at every destination and were not rushed. I’m so happy we were able to stop and take pictures at the Golden Gate Bridge. I highly recommend taking this tour.

Antoinette Moore ☆ 5/5
Afsheen Bilal

Excellent day trip to Monterey, Carmel and 17-Mile Drive. The coastal scenery was breathtaking and the stops were well chosen. We especially loved Lone Cypress and the wildlife sightings. The tour was operated by Gray Line and everything was well organized. Our driver was excellent guide as well and very cheerful personality.A memorable California experience. Will definitely visit again

Afsheen Bilal ☆ 5/5
Julian Quintana

An overall excellent experience! The driver was very knowledgeable, Funny and helpful! He made our wine country tour experience run smoothly. Would definitely book through Gray Line again.

Julian Quintana ☆ 5/5
Ana M. Pena Roldan

An extraordinary experience today during our tour! It was our first time in San Francisco, and we already want to come back. Our tour guide, Michelle, and our driver were both incredible. Michelle is extremely knowledgeable and made the entire experience engaging, informative, and fun. I highly recommend this tour—100%! It was worth every penny. We went to Muir Woods and Sausalito.

Ana M. Pena Roldan ☆ 5/5
Bart Uharriet

My wife and I took the Muir Woods-Sausalito tour and thoroughly enjoyed it. Our tour guide was a very knowledgeable and well-spoken German lady who was also an excellent driver. A good value and a great way to spend a half-day during a visit to the San Francisco area. I would wholeheartedly recommend this tour to others. Thanks for the adventure!

Bart Uharriet ☆ 5/5

6. Santa Barbara Airbus

Santa Barbara Airbus
Address
750 Technology Dr, Goleta, CA 93117, United States
Website
Rating
8.0 (+ 414 reviews)

Santa Barbara Airbus is located in Goleta. Featured in the Charter Bus Companies category, it has a rating of 8.0. Check all the details here.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Customer Reviews
Heather Vorpahl

This is an INCREDIBLE company! I took the bus from LAX to Camarillo, and forgot my purse on it! I realized as it was pulling away, and called the dispatch line. The got in contact with the driver, and I was able to meet them on their way back through the following day. I talked to three different people on the dispatch line, and all three, especially Kim, were incredibly kind and helpful. Our driver was also great, but unfortunately I don’t remember his name. The bus was super clean, spacious, and comfortable. If you need shuttle service, use this company!!!

Heather Vorpahl ☆ 5/5
zhuling gong

Thank you Mr. Tony and Mr. Jeff save my day. I was taking a bus from Los Angeles to Santa Barbara. Since I was not familiar with the area, I waited for the 12:30 pm bus at the drop-off area of Terminal 2. At 12:38, the bus arrived, and the driver, Mr. Tony, told me that this was the drop-off area and that I should wait at the departure level down stairs instead. However, since the scheduled time had already passed, Tony immediately offered me a solution. He kindly allowed me to ride his bus to Terminal 7, and then directed me to go down to the departure level there to catch my shuttle. He also promptly contacted my shuttle driver, Mr. Jeff for my situation and confirm that he would pick me up at Terminal 7. When I arrived at the departure area, the bus was already there waiting for me. After driver Jeff verified my information, I was able to board smoothly. So grateful !☺️🙏🏻

zhuling gong ☆ 5/5
Augie Page

It’s hard to give a flat rating because there are different aspects to the ride experience so I will qualify this review in the following way: I don’t think there is anything wrong with the ride in general, but punctuality is important. Not only was today’s ride 30 min late, once on the bus, the two airbus members spent an additional 20 min explaining safety features and sorting out the WiFi password instead of trying to do that on the way to make up time. After a long flight home, I just want to get home. Sitting around waiting for a bus and then not moving once boarded is not cool.

Augie Page ☆ 4/5
Tianling Wan

Very convenient, helpful driver and staff, clean bus with a waiting room.

Tianling Wan ☆ 5/5
Nicole Nordquist

Great customer service all around. From making my reservation over the phone to the driver Enrique. Everyone was very kind. I will definitely be scheduling again in the future. Thank you to everyone at Santa Barbara Airbus.

Nicole Nordquist ☆ 5/5

7. True Elegance Tours & Transportation | Napa Charter Bus | Sprinter Limo | Wedding Shuttles

True Elegance Tours & Transportation | Napa Charter Bus | Sprinter Limo | Wedding Shuttles
Address
525 Silverado Trail, Napa, CA 94559, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
7.6 (+ 178 reviews)

True Elegance Tours & Transportation | Napa Charter Bus | Sprinter Limo | Wedding Shuttles is located in Napa. Featured in the Charter Bus Companies category, it has a rating of 7.6. Check all the details here.

View Details
From the business
  • Identifies as Asian-owned
  • Identifies as women-owned
Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Toilet
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Payments
  • Credit cards
  • Debit cards
Parking
  • Free of charge street parking
  • Paid parking lot
Customer Reviews
Isabelle Williams

Great experience with True Elegance for our group’s transportation throughout Napa. Communication was excellent from start to finish, and they kept us right on schedule getting to and from the airport and between wine tastings all day — no small feat with a group our size. One small hiccup: we noticed some of the water bottles on the bus had already been opened. We mentioned it to our driver, Maurice, and he took care of it right away, swapping them out for new ones without any issue. Really appreciated how responsive and attentive he was — it turned a minor thing into a non-issue. Would definitely book with them again for future trips.

Isabelle Williams ☆ 5/5
Camerin Plew

Our group had a great experience with True Elegance! The car was very clean and our driver was the best! We were picked up on time and taken to a few wineries throughout the day, and when our timing didn’t line up exactly as planned, our driver was super flexible. We would definitely recommend this service!

Camerin Plew ☆ 5/5
Courtney Harris

I found True Elegance by a simple google search. I am so happy I went with them last year! I loved their service so much I used them for a second year. The buses are always clean and arrive early. The drivers are also very nice and professional. I will use True Elegance for years to come! 10/10 would recommend!

Courtney Harris ☆ 5/5
dana lohmann

we had a good trip! the only downside was that our bus was 15 minutes late with pick up, which was annoying after emphasizing that our first appointment scheduled allotted no spare time to waste. nonetheless, our guide was very responsive and communicative about his location and arrival and we got the 15 minutes added back on the end of our trip to make up for the delay. it was easy to communicate with changes to our itinerary and he stayed nearby at all the wineries, so it was easy to hop back on when we were ready to go. i would definitely recommend and use in the future!

dana lohmann ☆ 5/5
Zachary Warner

This company was great to work with. I knew my driver’s contact info before the day of. I had email updates on where they were and estimated arrival. The driver definitely had safety in mind for awkward loading and unloading spots but was very helpful in problem solving this with me in real time. All in all, every one was comfortable, enjoyed the rides throughout the day and the bus was where I needed it, prompt and on time at every stop. 5 stars! Thank you driver Daniel for a great day!

Zachary Warner ☆ 5/5
Gustavo Araujo

Great! The driver Daniel made us feel very safe and comfortable! 5 stars service, we will for sure use it again when in Bay Area!

Gustavo Araujo ☆ 5/5
Linda Kendig

We had an excellent experience with True Elegance Transportation. They coordinated transportation for our nursing students traveling from various locations throughout the Bay Area to Fresno, and the entire process was smooth and well-managed from start to finish. Our driver was communicative, punctual, and highly professional, which made a significant difference in ensuring everything stayed on schedule. It gave us great peace of mind knowing our students were in reliable hands. We truly appreciate the level of service provided and would absolutely recommend True Elegance Transportation for group travel needs.

Linda Kendig ☆ 5/5

8. Quality Assurance Travel

Quality Assurance Travel
Address
1585 Laurelwood Rd, Santa Clara, CA 95054, United States
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: 09:00–17:00
Sunday: 09:00–17:00
Rating
7.2 (+ 169 reviews)

Quality Assurance Travel is located in Santa Clara. Featured in the Charter Bus Companies category, it has a rating of 7.2. Check all the details here.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Helen Serna

Excellent service from start to finish! From my initial contact with Liz at QAT to reserve the bus, through the clear and timely correspondence confirming each step of our itinerary, everything was handled seamlessly. Our bus driver arrived on time, was professional, and very accommodating throughout our company event. The entire trip ran smoothly, and we couldn’t have asked for a better experience. Highly recommend!

Helen Serna ☆ 5/5
Claudia Valencia

Really bad driver…. we were traveling in Richmond area, during traffic time, and one of this company buses was few cars behind us and decided to go around us and cut us all off…and didn’t care. Funny thing was, we were all stuck in traffic. Not sure if the bus was occupied but if it was, t would of caused an accident. This travel company better check thier drivers and make sure they drive safely ,for everyone. Of i could give them no stars for how they drive, I would. I looked up to see, if I could call to complain about the bus driver but there was no: » how’s my driving» number of bus number.. but I did get a few pictures of the bus and license plate.

Claudia Valencia ☆ 1/5
Anh-My N

I have the pleasure of using Quality Assurance shuttle for my company’s daily commute. Their customer service is exceptional. For example, when I was running late one morning, the driver, Blanca, was very understanding and waited for me without any complaints. I especially want to give a shout-out to Ronnie. Not only was Ronnie a safe and professional driver, but he also made the commute more enjoyable with his friendly conversation and insightful local knowledge. As a newcomer to California, I particularly appreciated Ronnie’s recommendations for places to visit. I highly recommend Quality Assurance shuttle and their team of excellent drivers, especially Ronnie, for anyone needing reliable and friendly transportation.

Anh-My N ☆ 5/5
Alyssa Munoz

Five stars hands down. They are the greatest to work with. Liz is so helpful everytime I have to make a reservation, answering all my questions thoroughly and promptly. I never hit the answering machine which is so nice To get quick responses. The drivers have always been so nice (we’ve had 2). One driver had to drive around about 30 kids under 8 years old and he was such a trooper. Understanding the potty breaks especially! (We’ve learned our lessons and upgraded to the bus with bathrooms!) Our bus arrived early and dropped us off where we needed to be without a hiccup. We got exactly what we needed and was able to take away any worries we’d have with driving to the concert at shoreline. No parking issues or traffic or of course having a DD.

Alyssa Munoz ☆ 5/5
Mariana Torres

Super good service I rented the sprinter limo for my daughters quince and she loved it the driver Blanca was super nice and rolled out a red carpet for her everytime she got on or off. The booking process was really smooth and Liz was very helpful answering all my questions and concerns. Thank you for making my daughters day special

Mariana Torres ☆ 5/5

9. Airport Valet Express

Airport Valet Express
Address
532 Pepper Dr, Bakersfield, CA 93307, United States
Rating
5.0 (+ 147 reviews)

Airport Valet Express is located in Bakersfield. Featured in the Charter Bus Companies category, it has a rating of 5.0. Check all the details here.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Claudia Adame

I’ve used this service several times and I would pick this over driving to LAX and parking. The shuttle is cheaper and takes HOV lanes so I’m never worried I might miss my flight. This service is really professional and communicate so well! They send you a confirmation text (with pictures) and call you if they can’t find you. The drivers and office staff are energetic and kind. 10/10 my only way of getting to LAX from Bakersfield. Shout out to Cesar! Great driver !

Claudia Adame ☆ 5/5
Linnea Gimby

Once again a horrible drive to and into LAX was enjoyed! I slept on the drive there in their comfortable bus, was delivered safely and politely to my airlines, and the 3:00am dash to the airport was not so bad after all. 😊 So very glad they provide this safe and reliable service. Thank you Airport Valet!

Linnea Gimby ☆ 5/5
Kim Washington

I found this great connection to get to LAX. I helped two seniors return to LAX, and they totally enjoyed the trip. The bus put them off at their terminal, and they had no pro let maneuvering. If transportation is reserved 14 days a head of time, a nice discount is available. I will definitely use this service in the future again.

Kim Washington ☆ 5/5
Theresa Jones

Very pleased with this bus line. Very clean buses, friendly drivers. Timely unless there is something that causes them where they cannot be. As was my last trip was almost 45 minutes late but was due to an accident on the freeway so it was unavoidable. They are very helpful on the bus and in the station. Don’t be afraid to use them!

Theresa Jones ☆ 5/5
Albert W

101 degrees Broken AC, Broken Bus and Broken Promise From the Owner This happened over a year ago, and I was back out in CA and reminded me about this. Flew into LAX to go to Bakersfield to visit a friend. The bus seemed like a decent option so I bought my tickets in advance. The bus arrived 90 minutes later than it was supposed to, but ok, stuff happens. The AC in the back of the bus was broken. It was over 100 degrees that day and the manager knew that the bus’s AC was broken. The driver of the bus had no problem because the AC was working in the front. There were senior citizens on the bus that were struggling, and one of the women on the bus threw up into the trashcan because it was so hot. There was an accident on the route that also caused the trip to take over 3 hours. No bathroom break, no stops for water, no apologies. When we finally arrived, I asked the manager to go sit inside the bus for 15 minutes as all of us had just sat in the bus for ~200 minutes. He said no and that it wasn’t his problem and mouthed off to me. Ok, fine- I asked to speak to the owner and he was out. They gave me a $20 bill and I threw it back at them as this wasn’t about the money. I wanted an apology or some understanding, not a manager mouthing off to me about how it wasn’t their fault. I charged back my credit card as the service was not as described. This got the owner to eventually call me back and ask me to remove the dispute if he would issue a refund. I said ok, and closed the dispute. He never issued a refund. I understand the AC having trouble, but when they knew the AC wasn’t working and it was 101+ degrees- that’s unacceptable. When the owner of the company lies about issuing a refund, its just petty. I’m not very worried about $68, but when I talk to Philip Rudnick, the owner, on the phone and he doesn’t follow through with a simple promise over $68, I wonder what other corners they cut or what kind of people they are running the company. This was from over a year ago and it took me a while to dig up the photos, but you can see the date, you can see me with my shirt off, shoes off, the temperature, the traffic, and the poor soul that threw up on the bus. They are pretty much the only option for most people, although I have now rented a car or uber’d to visit friends in Bakersfield- I won’t use them again.

Albert W ☆ 1/5

10. Five Star Tours & Charter Bus Company

Five Star Tours & Charter Bus Company
Address
1050 Kettner Blvd Ste. D, San Diego, CA 92101, United States
Rating
4.2 (+ 217 reviews)

Five Star Tours & Charter Bus Company is located in San Diego. Featured in the Charter Bus Companies category, it has a rating of 4.2. Check all the details here.

View Details
From the business
  • Identifies as Latino-owned
  • Identifies as women-owned
Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Amenities
  • Toilet
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Parking
  • Paid multi-storey car park
  • Paid parking lot
  • Paid street parking
Customer Reviews
Lynn Ruedinger

We booked a tour hiking Torrey Pines Nature Preserve with Five Star Tours (Alfonso) while in San Diego. Alfonso was an excellent tour guide; he provided lots of information about the area, but most importantly, he was personable and made us feel instantly at ease. In fact, we liked Alfonso so much that we booked another tour later in the week. We asked Alfonso to put together a tour of some beautiful coastal areas, and he did not disappoint. He took us to several sites that were exactly what we were hoping to see. We highly recommend Five Star Tours, and especially Alfonso. He made our trip to San Diego truly memorable.

Lynn Ruedinger ☆ 5/5
Key Buckner

This company is great! Not only did they answer my inquiry within a half hour of messaging them, they had a driver to me in less than 2 hours on the same day I was stuck because my previous reservation with another company fell through when the driver never showed up. These guys do everything they can to help and I’ll definitely use them again. If you can afford it, these guys provide convenience and speed to get you across the border and back in a reasonable time frame. They are also honest about pricing and time to a lot for travel so you don’t get your hopes up for what is or is not possible. They made my first trip into Mexico a complete breeze.

Key Buckner ☆ 5/5
Lisa Kellow

«Alfonso and Monique were an absolute pleasure to work with. They helped secure last-minute SeaWorld tickets for my family during peak summer season, and their professionalism and responsiveness were outstanding. I highly recommend 5 Star for all your vacation needs!»

Lisa Kellow ☆ 5/5
Justine Katherine

We had a wonderful time for our very first wine tour in Baja. Alfonso was an excellent tour guide and driver, he was able to pick us up from our hotel and took us to three amazing wineries in Valle de Guadalupe. My mom, brother and I had a spectacular trip and a very delicious lunch at Esperanza. Well worth the money, looking forward to doing it again in the future. Thank you so much Alfonso and Five Star Tours 🙂

Justine Katherine ☆ 5/5
S Mor

Five Star Tours and Charter Company provided an amazing experience for me and my friends. We were new to Baja, so it was nice knowing a trusted source, new places to go and see, and the experience was one of a kind. Alfonso was great with communication from the beginning. Gave us options and told us what he recommended. they picked us up at the hotel in Baja and dropped us off back at the hotel after the tour was done. Excellent way to explore and drink up without driving. Being able to explore the wineries and drink, and not have to worry about driving, Gives the security that you are cared of, cared for, and Safe, which is a big deal for those who don’t know anything in Baja. Definitely recommend, worth every penny . Thank you for Giving my friends and I an amazing tour.

S Mor ☆ 5/5
Lorenzo Marshall

I would highly recommend using Alfonso And the five star tours and charter bus company. I just recently went on a trip with seven guys for golf. We played Torrey Pines in San Diego and multiple courses around Tijuana and Alfonso was our transportation across the border. He was professional, as well as extremely knowledgeable and made our experience seamless to get in and out of the country.

Lorenzo Marshall ☆ 5/5
Angela Fok

Took the morning tour for San Diego day tour. Small group and great knowledgable guide. Driver is the guide and we have a group of 11 people. Went to many places and guide is passionate about the city and his job. Wishing to stay at places longer but sure is a great introduction of the city. Seeing the sea lions and seals sure is the highlight of the tour. Highly recommend and really don’t have to shop around. They located inside the sante fe and is super easy to find. Love the tour and the van is super clean as well.

Angela Fok ☆ 5/5

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    Frequently asked questions about charter bus companies in California

    What factors influence the cost of a charter bus rental in California?

    The cost of a charter bus rental in California is influenced by several key factors. These include the number of passengers, the distance traveled, the type of bus (e.g., standard, luxury, step-ditch), the duration of the rental (hourly, daily, or multi-day), and any additional services requested, such as driver gratuities, airport pickups, or stops along the route. Demand, particularly during peak travel seasons, also significantly impacts pricing. Booking well in advance can often secure lower rates.

    What types of buses are available for charter rental in California?

    Charter bus companies in California offer a range of bus types to suit different group sizes and needs. You’ll typically find standard buses accommodating 40-56 passengers, mid-size buses for 20-35 passengers, and smaller shuttle buses for 10-14 passengers. Some companies also provide luxury coaches with amenities like Wi-Fi, restrooms, and entertainment systems. The choice depends on your group's size and desired level of comfort and convenience. Fleet availability varies between operators.

    What are the licensing and insurance requirements for charter bus companies in California?

    Operating a charter bus business in California requires specific licensing and insurance. Companies must hold a valid Commercial Passenger Vehicle (CPV) license from the California Department of Motor Vehicles (DMV). Furthermore, they are required to carry commercial auto liability insurance with sufficient coverage to protect passengers and third parties. Operators must also comply with federal and state regulations pertaining to driver qualifications, vehicle maintenance, and passenger safety. Regular vehicle inspections are mandatory.

    Are there specific regulations governing charter bus operations in California?

    Charter bus operations in California are subject to a complex set of regulations administered by the DMV and the California Highway Patrol (CHP). These regulations cover various aspects, including driver qualifications (requiring Commercial Driver’s Licenses – CDLs), vehicle maintenance standards, passenger safety requirements, and route restrictions. Compliance with these regulations is critical for ensuring safe and lawful operations. Drivers must adhere to strict hours-of-service rules.

    What is the role of the CHP in regulating charter bus companies?

    The California Highway Patrol (CHP) plays a crucial role in regulating and overseeing charter bus companies. The CHP conducts vehicle inspections, monitors driver behavior, and investigates accidents involving charter buses. They enforce traffic laws and ensure that operators comply with all applicable regulations. The CHP’s presence helps maintain safety on California's roadways and deter unsafe driving practices. Traffic stops are common for charter bus operators.

    What are the typical routes covered by charter bus companies in California?

    Charter bus companies in California typically cover a wide range of routes, catering to various needs. Popular routes include trips to major cities like Los Angeles, San Francisco, San Diego, and Sacramento. They also serve destinations within the Central Valley, along the coastal regions, and to national parks like Yosemite and Sequoia. Customized routes can be arranged, but long-distance trips often require overnight stops and driver changes.

    How do charter bus companies handle driver requirements and training?

    Charter bus companies are responsible for ensuring their drivers meet stringent requirements. Drivers must possess a valid CDL with the appropriate endorsements for operating a commercial vehicle. Companies typically provide driver training, covering topics such as safe driving practices, passenger safety regulations, and emergency procedures. Regular refresher courses and background checks are also conducted to maintain driver qualifications and ensure passenger safety. Drug and alcohol testing is standard practice.

    What safety measures do charter bus companies implement?

    Charter bus companies prioritize passenger safety through the implementation of various safety measures. These include regular vehicle maintenance, driver training, strict adherence to traffic laws, and the use of seatbelts for all passengers. Many companies also equip their buses with emergency communication systems and first-aid kits. They conduct risk assessments and develop emergency response plans to mitigate potential hazards. Driver monitoring systems are increasingly employed.

    What are the booking procedures for a charter bus in California?

    Booking a charter bus in California typically involves a consultation with a bus company representative to discuss your specific needs and requirements. You'll need to provide details such as the number of passengers, the desired route, the date and time of the rental, and any special requests. The company will then provide a quotation, and upon acceptance, you’ll sign a rental agreement outlining the terms and conditions. A deposit is usually required to secure the booking.

    Are there any restrictions on operating charter buses during inclement weather in California?

    Yes, charter bus companies in California are subject to restrictions on operating during inclement weather. The CHP can issue travel advisories or road closures due to hazardous conditions such as heavy rain, snow, or strong winds. Bus companies are obligated to adhere to these advisories and may be required to alter or cancel routes to ensure passenger safety. Drivers are trained to navigate challenging weather conditions, but safety is always the top priority, and delays or cancellations are common during severe weather events.

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