Lexus of Pleasanton

My husband and I had a great car buying experience at Lexus of Pleasanton! From the initial phone call and all the way through to signing, Gavin was so helpful and accommodating. We drove over two hours to purchase our car and it was completely worth it! The car was immaculate, our vehicle trade in was seamless, and the financing process was straight forward. We are so thankful for Gavin and Lexus of Pleasanton and love our car!

Highly Recommended! Exceptional Car Buying & Trade-In Experience We recently visited this location to trade in our Toyota RAV4 for a Lexus ES350, and the entire process was absolutely seamless. Before arriving, we connected online with a sales associate who was incredibly friendly, patient, and professional. She thoroughly explained everything, helped us negotiate a great deal, and then introduced us to her manager to finalize the details. The dealership's customer service is top-notch. We were highly impressed by their modern, high-tech approach—signing the contract was done digitally right on the desk, making it super easy to read, review, and understand every detail. A huge thank you to Augny (On-site Sales Associate) and Mary Flinn (Finance Producer) for their wonderful hospitality and outstanding support. They truly care about their customers and made sure we left completely satisfied. If you are looking for a smooth, transparent, and high-quality car-buying experience, this is definitely the place to go!

I had a great experience purchasing my new Lexus IS 350. From the moment I walked in, everyone was friendly, professional, and never made me feel pressured. My salesperson, Farooq, was patient, answered all of my questions, and kept me informed throughout the entire process. He made sure everything was transparent and worked hard to make the buying experience as smooth as possible. The whole team was helpful, and the process was much easier than I expected. I’m extremely happy with my new car and appreciate all the time and effort they put into earning my business. If you’re looking for a dealership that treats you with respect and provides excellent customer service, I highly recommend them. Thanks again for making this such a great experience!

Great team. Lots of experienced staff here. Worked with Joseph Minster who took great care of us during our purchase. Very friendly and personable, which also goes for Hash in finance who made the paperwork easy. Prasham was a nice fellow who got everything connected in our cars and introduced us to the multi media screens. Overall great experience.

Bought my first brand new Lexus here with Eddie this month. He was extremely helpful with ensuring we found the vehicle I wanted fully loaded and all. Great communication throughout the process as well. Honorable mention to Prasham for his help & especially Syed in the financial department. I highly recommend working with the team at Lexus of Pleasanton!

I had a great experience purchasing my Lexus with Farooq Omar. He was professional, patient, friendly, and very helpful throughout the entire process. He took the time to answer all of our questions, made sure we were comfortable with everything, and never made us feel pressured or rushed. Farooq made the whole buying experience smooth and enjoyable, and we truly felt valued as customers. We’re very happy with our Lexus and really appreciate all of his help. If you’re looking for a Lexus, I definitely recommend asking for Farooq Omar!

Our experience at Lexus of Pleasanton was exceptional, largely due to the outstanding service provided by William Wong. Mr. Wong demonstrated professionalism, extensive knowledge, and an approachable demeanor throughout our engagement. He diligently ascertained our requirements, articulated information with clarity, and maintained a no-pressure environment. The entire process was characterized by its seamlessness, efficiency, and lack of stress. Mr. Wong's meticulous attention to detail and genuine commitment to client satisfaction were particularly noteworthy. We are thoroughly pleased with our recent Lexus acquisition and unequivocally recommend requesting William Wong for your automotive needs; you will receive exemplary service.