AMC Mercado 20

This AMC theater was alright. Nothing too special, but not terrible either. The concessions were nice enough, and it seems to have some really nice theaters, but unfortunately, the one I was in was not the best. There was a weird spot on the screen where there was a double image/ghosting effect happening the whole movie. It wasn't always noticeable, but whenever there was something like text in that spot, it was really annoying.

Watched a movie with my son and his friend. Snacks were yummy and fresh. Theater was clean, bathroom was clean and stocked, concession area was clean, and orders came out quick. For the most part employees were friendly, smiled, and made you feel welcomed. But the big guy, that may have been a manager, was not so welcoming. I noticed as other guests did that he was standing and watching the guests waiting in our line to order their snacks. As if they were going to steal a candy while standing in line. There were only 5 guests in line and 2 were with me. I found this rude especially since the other 2 people each spend over $60 and we spent over $100. You need to do better. Everything else was good but that makes guests not want to return to your theater.

I’ve been coming to this theater since my days working at Great America back in the early 2000s. The place has definitely changed for the better. I didn’t see an arcade anywhere—looks like The bar might’ve replaced it or something. Overall, solid experience. The theater was clean, the staff was friendly, and they turned that big old lobby into a concession stand moving the hot foods to where the original concession stand used to be.

Always fun to watch a movie here! Reserve your seats in advance. Good selection of new releases and the recliner seats look upgraded too. Don’t forget their discounted Tuesday tickets!! Enjoy 🎬

Don't come here to watch fifa! It's very laggy like ppt. and the image quality is like 480p, audio also have delay.

I had an absolutely terrible experience at this AMC location and will not be returning. The service at the front counter was completely unacceptable. We were a party of two simply trying to buy two movie tickets, but the front desk attendant, Diana, was incredibly rude and inexplicably insisted that we needed to purchase three tickets. No matter how many times we explained that there were only two of us, she refused to listen, acted completely unreasonable, and was aggressively confrontational. To make matters worse, she appeared to be visibly under the influence while working the register. Management needs to address this immediately—having staff who are impaired and forcing customers to pay for extra tickets is utterly ridiculous. Save your money and go to a different theater.

Had some extra time so decided to drop by to see a movie. It is a hot day so didn’t want to leave lunch leftovers in the car so wanted to bring a box in. They refused to let me bring in due to policy. I get the reason why but I’ve seen tons of people actually dining out in AMC theaters. I just didn’t want the food to go bad in the heat and wasn’t planning on eating. Plus they only sold a few seats in the theater. They’d rather be refund the ticket than to let me bring in a bag. At least some showing of understanding would’ve been nice.