Best shoe stores in California: find options near you

I had a great experience purchasing my shoes at Fleet Feet. The representative who assisted me, Gannon, was incredibly helpful and made the entire process enjoyable. I’m so glad I chose to shop there — the customer service was outstanding, and they made me feel like part of the community. I highly recommend Fleet Feet to anyone looking for quality footwear. I love supporting local businesses, and this team truly goes above and beyond to find the best product that fits your feet. Thank you once again

Had a great experience at Fleet Feet Fresno. Stephanie took the time to really listen to me and my wife and helped us understand what was going on with our feet. She was knowledgeable, patient, and made sure we got exactly what we needed. I came in for insoles for a new pair of shoes and ended up getting socks for both of us as well. You can tell they genuinely care about helping customers, not just making a sale. Highly recommend this place if you want quality service and the right fit the first time. My wife and I love the socks and insoles we purchased here. The quality is excellent, and they’ve made a noticeable difference in comfort. We will definitely be returning.

I love Fleet Feet Fresno. I recommend them to anyone who needs proper shoes for walking or running. I never buy running shoes from anywhere else. Their staff is very knowledgeable about the latest running shoe models (Thanks, Eric, for helping me with my latest purchase!), and they have the best gear. For example, their night light belts are the BEST. It is surprising how hard it can be to find good gear in person in a world where everything is online. Also, I have excellent training groups for all types of runners/walkers.

Great running store. Staff is nice and approachable. One of the members helped scan my feet. He did a rescan because he said I was running more and there may be changes in my feet. I expressed my concerns and current training goals. He brought our three shoes with a similar heel drop to not throw me off from my previous shoes. I was able to run outside to test them out too haha. Their return policy is great at well because it gave me a chance to really feel the shoes out. I’ve purchased my insoles here as well which have been working great for me. Love that they host running events and not to mention, the gels they hand out during the two cities marathon

My husband and I came to this location, in Fresno, today. I am giving this place 2 stars for their lack of acknowledgement to the customer, and sub-par customer service. From the time we walked in the tiny store til the time we left no one greeted us, asked us if we needed help or assistance, or even offered to pull shoes to try on. There were 5 employees at that time and only rwo customers. They were not busy. After we waited for help and no one gave the slightest effort to care, I took a shoe to the young female employee and asked to try on a size. She went to the back, came out with a box and walked away. I opened the box to find it wasn’t what I had handed to her. So I asked and she replied «Oh, we didn’t have that». She didn’t bother to attempt to find anything I had actually wanted. So, I handed it back to her and we left. We will not be returning to this store. I have received better customer service from just about every other store I have purchased shoes at. Even rhe chat bots at online stores seemed to care more than this store’s employees. I do not recommend this place to purchase shoes from.

Dear Management Team,I am writing to share the excellent experience I had with Brian Edwards yesterday in mens fragrance. From the moment he greeted me with a beautiful smile, his delightful and fun energy completely stood out. Bryan truly went above and beyond to help me with everything I needed. Staff members like him are rare, and his outstanding customer service deserves to be recognized. Absolutely superb!!!!!

Shopping for perfume at Bloomingdale’s can honestly feel overwhelming with how many incredible options there are, but the sales team in the fragrance department made the experience absolutely amazing. I walked in feeling overstimulated and unsure of where to start, and they immediately helped narrow everything down based on the feeling I wanted from the scent and the budget I had in mind. They were knowledgeable, patient, and genuinely listened instead of pushing products. I left confident in my purchase and excited about my fragrance. This is how luxury shopping should feel — highly recommend stopping by the perfume area if you’re unsure what to choose.

Adrian was extremely helpful and professional. He went above and beyond. He helped me locate a Reiss shirt that was out of state. He is very sharp, which made the purchase quick and easy. I called other stores, and no one was helpful. Then I decided to call Bloomingdale’s South Coast Plaza. Because of Adrian’s professionalism and resourcefulness, I will always go to Bloomingdale’s South Coast Plaza. Good Job, Adrian.

Brandy at Gucci is the BEST! My friend was visiting from Japan and doesn’t speak perfect English but really wanted to use her gift card in the cosmetics sections. Brandy was so knowledgeable and really took the time to help my friend try out and test the products that worked best for her! She also made sure we were aware of good deals that helped her stretch the use of her gift card. She really made me and my friend’s day. Thank you Brandy at Gucci for your warm energy and clear knowledge of literally every product on the cosmetic floor!❤️❤️ My friend loves her new Gucci products too. 🙂

I was very disappointed with my recent experience returning an online shoe purchase at Bloomingdale’s south coast plaza. The shoes were not available in-store, so I was advised by the shoe department to order them online and assured that I could return them if they weren’t comfortable. After trying them on around my house, I realized they weren’t a good fit and brought them back to the customer service desk. Unfortunately, the associate handling my return made what should have been a simple transaction feel incredibly uncomfortable. She repeatedly questioned whether I had worn the shoes and initially told me they could not be returned because I had tried them on and worn them around my home. It felt as though the return was coming out of her own paycheck rather than being handled according to Bloomingdale’s customer service standards. After I explained that the shoe department had specifically instructed me to order them online and assured me there would be no issue returning them if they didn’t work out, she finally processed the return—but the entire interaction left me feeling embarrassed and unappreciated. Ironically, later that same day I returned an online shoe purchase to Nordstrom. The experience couldn’t have been more different. Their associate was warm, welcoming, and processed the return without hesitation. It reminded me how much a positive customer service experience matters. Because of this experience, I will not purchase shoes online from Bloomingdale’s again. I hope this feedback encourages management to better train customer service associates so that customers feel valued rather than scrutinized when making a legitimate return. Unfortunately, this interaction has cost Bloomingdale’s a loyal customer.

Bad customer service from the manager store Liz. No greetings and was annoyed to help. The guy that was assisting me at the register was nicer though. I wanted to place an order for pick up and use a gift card, apparently I couldn’t use a gift card for a pickup order and use the online deal price. Did not expect such a rude and snobby behavior from a manager.

DO NOT SHOP HERE! BUYER BEWARE. Purchased a pair of Jordans ($175 w/tax) which were the most expensive shoes anyone in the family has ever purchased. A couple weeks in, the plastic part that the shoelace runs through cracked through. My son moved the lace to another hole which then cracked as well. Eventually both shoes had multiple cracks. We called Nike and they said they can’t do anything but the store where we purchased them would take care of it. There is supposedly a two-year manufacture defect warranty. We believe the plastic on these shoes is defective. The shoes look like new. The only issue is where the laces go through the plastic. The rest of the shoe seems very well built. The store manager at WSS would do nothing and told us to call WSS customer service. We called while in the store and they did nothing as well. WSS says contact Nike. Nike says contact WSS. Nobody will help and we’re out all this money.

I had a very unpleasant experience with your customer service. I called to ask if a pair of shoes was available, and the employee who answered the phone was rude, impatient, and dismissive. It felt like she did not want to help at all. Good customer service is essential for any business, and the way I was treated was unacceptable. Customers deserve to be treated with respect and professionalism. I hope management takes this seriously and improves the way customers are treated.

Well stocked store. Easy to find what you want. Clean and well organized. The prices are pretty good too. Bought some shoes and walked out happy.

Bri was amazing, they were super busy she still took time to look for my order I placed online before closing time great customer service.

Matt was so great in helping us find the shoes that we needed on our recent trip! He was so patient and friendly with us as we went through many different shoes until we settled on the ones that we really liked. Even when they were super busy, he gave us personalized attention that we really appreciated!

5 stars for On and the amazing Cloud 6 sneakers! We purchased several pairs of white Cloud 6 shoes and are extremely happy with the quality, comfort, and stylish design. The sneakers feel incredibly light and comfortable even after wearing them all day. The store staff were friendly, professional, and helped us choose the perfect sizes and styles. The entire shopping experience was smooth and enjoyable. Highly recommend both the shoes and the customer service. We will definitely come back again for future purchases!

Walked into the On LA store today to check it out for the first time and had one of the best customer experiences I’ve had in a long time. Matt helped me out and gave me a run down of the company and each kind of shoe. He was extremely knowledgeable on the product and had an incredible personality, perfect for selling. I’ve worked retail for 10+ years and have not been so impressed by a customer service experience like this one in a very long time. Kudos to the company for hiring such an awesome salesperson. So happy with my purchase of my first On’s today and a HUGE thank you to Matt! I’ll definitely be back.

Had such an amazing experience today at the on store on Abbot Kinney. Ended up getting a couple of pairs of shoes. Josh and especially Jose were so helpful! Jose literally should teach a master class in customer service. I’ve never experienced that great service in any brand I’ve ever interacted with! Both were very knowledgeable on the shoes I wanted. I needed a pair for travel this summer that would be able to double as travel/walking shoes as well as running shoes and was expertly recommended to the cloud surfer next. Then I also needed shoes for my IronMan training block and got a pair of cloud monster hyper threes as well as a pair of regular cloudmonster threes. Both shoes are perfect for what I need them for and can’t wait to get out there with them! Overall 12 out of 10 experience if I could rate that high!

Matt was so kind helping us find the perfect pair of shoes! He gave great tips and was so attentive and friendly. He made our visit so pleasant and memorable and invited us to the run club too!

Amazing customer service! My shoes were too small and asked to trade for a larger size, but they don’t make half sizes. I was fully prepared to send back for a refund and possibly pay shipping too. However, to my surprise they told me to keep the shoes and give as a gift or give away. Plus, refund me fully. Truly a great company to work with! I will make sure to buy from them again!

What a wonderful experience thus far! I ordered a size 8, despite reading the reviews about sizing up. Definitely need a full size up from your normal size. So I emailed customer service explaining, I love the shoes but I need to exchange them for a size 9. They emailed back expressing gratitude for my purchase, told me to find someone who wants some super cute duck boots and they will check the warehouse for my size and notify me when they are being shipped (or if they were out of stock and would notify me when they are back in stock, I assume). So sweet and so easy. I just received the email a couple days ago notifying me my new size is on the way! A great shopping experience and very sweet company. 10/10 would recommend!

This company is AMAZING! I ordered a pair of shoes and they were the wrong size for me. It wasn’t their fault but I just needed to order some thing larger. They immediately sent me a brand new pair in the correct size. On their website it didn’t look like my size would be available but somehow they made it happen. After that, I ordered a pair of boots from them. They were super cute but just not what I was looking for as far as being more waterproof. I had requested a return, they processed a full refund and said to keep the boots and to donate them to those in need. This was so heartwarming, and I honestly have never ever purchased anything from a better company!

This was my first experience with Shoetopia and it was amazing! I originally ordered 10 pairs of shoes because you can’t beat the price and there are so many cute shoes! They were shipped right away and I received them in less than a weeks time. Once received, I tried all the shoes on. They were all very cute in person- just like the pictures. I had a few items that didn’t fit quite right and I wanted to exchange or return them. I emailed their customer service and promptly heard back. They exchanged the ones I needed and told me to donate the ones that I wanted to return (AND they still refunded me). I have never had such wonderful and prompt customer service in my life. If you’re questioning whether to buy, do it!!! I’m a happy customer!

Wonderful company with great customer service! I ordered the cutest pair of shoes, but they didn’t work for me. Customer service was quick to reply and instead of returning the shoes they suggested I regift or donate them and refunded my money. I will definitely continue to shop and support them!

Thank you to Liana at the perfume section for helping us pick a present. She has a great personality, gets her job done amazingly, no complaints to her whatsoever. She exceeded at her job, knowing all the scents and notes of many brands of perfume, and recommended us the exact thing we needed. I highly recommend visiting her at her stand. Thank you very much Liana!

If you’re shopping for Creed fragrances at Bloomingdale’s, Adrian is an absolute must-see. He offers the best customer service I’ve ever experienced and has been selling Creed for over 10 years, which truly shows in his expertise and confidence. He is my go-to Creed specialist at Bloomingdale’s, and I wouldn’t trust anyone else. Adrian has deep knowledge of the entire Creed fragrance lineup, including Aventus, Aventus Cologne, Green Irish Tweed, Silver Mountain Water, Millésime Impérial, Virgin Island Water, Original Santal, Bois du Portugal, Love in White, Wind Flowers, Spring Flower, Carmina, Queen of Silk, Royal Princess Oud, and more. Whether you’re looking for a fresh everyday scent, a signature luxury fragrance, or a special occasion cologne or perfume, Adrian knows exactly how to guide you. What sets him apart is how personalized the experience feels. He listens carefully, explains the differences between scents, and never rushes you. You don’t feel like you’re being sold to — you feel like you’re being advised by a true professional who genuinely cares about helping you find the perfect Creed fragrance. If you’re serious about buying authentic Creed cologne or perfume at Bloomingdale’s, make sure you ask for Adrian by name. Once you shop with him, you’ll understand why customers keep coming back and why he’s the best person to see for Creed.

Creed Wild Vetiver is in you must go see Adrian! I had an amazing experience at the Creed fragrance counter at Bloomingdale’s Glendale with Adrian — hands-down one of the most knowledgeable fragrance experts I’ve ever worked with. From the moment I walked up, Adrian greeted me with genuine warmth and took the time to understand my scent preferences. He guided me through Creed’s collection with expert insight and patience, helping me discover and ultimately choose Creed Oud Zarian, which I absolutely love. wild Vetiver smells amazing if you love that fresh scent of grape fruit and citrus so fresh Adrian’s expertise, passion, and attention the man is an expert Wild Vetiver to detail made the whole experience truly special. He even highlighted a wonderful promotion that added extra value to my purchase. If you’re looking for personalized fragrance recommendations or want to explore Creed’s luxurious lineup, ask for Adrian and to smell Wild Vetiver so wonderful—it is fantastic!

I had a very welcoming experience at X-Nihilo with Tina. Every time I come to this location I have an unpleasant interaction but I found my forever associate. She not only helped me with choosing the best fragrance, she helped me all around the store! I also got to meet Liana who was helping out as well. Blooming dales keep hiring girls like this!!!! I can’t wait to continue shopping with these two ladies.

I would like to submit a complaint regarding my experience at Bloomingdale’s today. I am a frequent customer of your store and have purchased Chanel cosmetics many times before. Less than a month ago, I purchased a Chanel eyeliner pencil from the Chanel counter in your store. I am very familiar with this product and this brand, as I have owned similar Chanel pencils in the past. Unfortunately, the pencil I purchased appears to be defective. I do not know whether it was damaged, old, or otherwise faulty, but it performs nothing like previous Chanel pencils I have used. It applies very poorly, crumbles, smudges immediately, and does not perform as intended. I even recorded a video demonstrating the issue and showing how the product behaves. Because I had no reason to expect a problem, I discarded the packaging shortly after purchase and did not anticipate needing to return or exchange the item. Today I visited the store to explain the situation. I was not requesting a refund; I simply asked for an exchange due to what appears to be a defective product. What disappointed me most was not the refusal itself, but the way I was treated. No one apologized for the inconvenience, and I was not greeted respectfully. Instead, my concerns were dismissed, and the manager, Greta, a shorter woman with dark hair, spoke to me in a raised voice and with a dismissive, arrogant attitude. When I explained that the pencil was clearly not performing as it should, I felt that my concerns were completely ignored. Even at the end of the conversation, there was no apology, no acknowledgment of the inconvenience, and no professional customer service. There was no «thank you,» no «goodbye,» and no expression of regret for the situation. The interaction left me feeling disrespected and unwelcome. I hope you will review this situation and address the level of customer service provided. Regardless of store policy, customers should be treated with courtesy, professionalism, and respect. This experience has unfortunately made me reconsider shopping for cosmetics at your store in the future. Thank you for your attention.

Amazing Service 🌟🌟🌟🌟🌟 Super Friendly Staff 🌟🌟🌟🌟🌟 Great Prices 🌟🌟🌟🌟🌟 Beautiful Shop 🌟🌟🌟🌟🌟 They staff makes you feel at home and that’s it’s ok to be a sneaker head at any age. I have been collecting sneakers since the mid 90’s which makes me up there in age, and I have been to a lot of different sneaker shops the last few years and they make it awkward to be a older sneaker head, almost like your not excepted anymore in the community. But not at United Kicks I felt like I was able to talk sneakers without being judged. Highly Highly recommend this shop for your next pair of sneakers. My first pair from United Kicks and definitely won’t be my last!! 10/10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

First 2 pairs sold with United Kicks! The team was super helpful and made selling/consignment/trade easy! Can’t wait to bring them more pairs.

I was scammed by this shoe company I bought a pair of black cat 4s and they fell apart less then an hr the air bubble was painted with white out and the soles were glued. The soles fell apart as if someone tried to repair demage shoes. They also had the nerve to try to tell me they were brand new like I was born last night this is the worse experience ever and is going to cause me to do something outrageous.

Nothing but good vibes at United Kicks! Dom Recommended me consigning some of my shoes for the first time and the experience was nothing less than what I expected. Quick and fast responses from them, very fair with their prices! MJ made sure I received my payout as smoothly as possible with no problem! Definitely recommend this place!

I recently made my first purchase from Untdkicks, and I was thoroughly impressed with their Travis Scott medium olive. They’re incredibly helpful and respond quickly to any questions you may have. It’s an awesome shop, and I highly recommend it if you’re in the Cali area.

I stopped by this Bloomingdale location inside Westfield Sherman Oaks over the weekend. My wife was trying on clothes so instead of waiting with her, I went to browse the Bloomingdale store. The mens, jewelry and cologne are on first floor. The women department is on the second floor. I saw that the men’s department had a Ralph Lauren section which I like one of the jacket that was on display. I was surprise that the jacket was heavily priced. They also have a nice suit area too.

Thi is one of my favorite stores in the mall. I really like the selection of brands presented here, and the merchandising is very well done – stylish, organized, and easy to browse. Some prices are not very different from the brands’ own boutiques, so it is not always the place for the biggest discounts. But overall, I still love shopping here. The atmosphere feels pleasant, the presentation is elegant, and it is a great place to discover quality clothing, accessories, and style inspiration.

Sometimes the selection is a few seasons behind and often priced at a premium, higher than the item can be purchased for elsewhere, if you can actively find it. What I’m saying is; I’ve seen garmemts from two years ago with a price tag higher then when they were originally released. If you lived a look but missed the first offering, maybe it’ll find itself here, again, at a premium. The cost shouldn’t shock, it’s Bloomingdale’s, synonymous for luxury, whether entry level or ultra luxe. Store staff is very helpful bordering on slavish attentiveness. Whether that’s due to commission sales or store policy, idk. Sectional areas for major designers is always nice.

I visited bloomingdales in Sherman Oaks to purchase a bag as a last-minute Christmas gift for my wife, but the service was incredibly disappointing. A balding Armenian male associate completely refused to assist me. When a female associate approached to help, he spoke to her, and subsequently, she ignored me as well. I was unable to purchase the gift I wanted. It is truly sad that a prestigious brand like this employs staff who treat customers with such disregard.

I love the selection at this Bloomingdale’s. I feel like the clothes they carry is more appealing to people who are interested in bright, fun, and stylish designs. The people who work there are always helpful and friendly, much better experience than at the Century City location

Had an incredible shopping experience at the Bloomingdale’s Outlet at The Outlets at Orange. The store was well organized, well-stocked, and filled with great deals. What truly made our visit worth remembering was a store associate named Gemma. We were walking around with our arms completely full of clothes. Gemma noticed us struggling, immediately took the initiative, and brought a shopping cart right over to us. She also set up a fitting room so we could try everything on. Her proactive kindness, attentiveness, and stellar customer service turned a stressful shopping trip into an absolute breeze. Thank you, Gemma, for going above and beyond! Look forward to shopping here again

I have to say, the selection and quality of merchandise despite realizing fully it’s an outlet has dropped. The prices don’t warrant compromising. I should have gone to the nearest Bloomingdale’s location.

I went here with my little sister who is already looking for prom dresses for this upcoming spring because she knows it’s going to take forever to pick one. We went to Bloomingdales and I saw about 3 that I liked but she wants to check at least 20 more stores before she buys one. But the dressing room attendant was really nice as she marched in and out trying on at least 7 different dresses.

Visited the Bloomingdale’s Outlet at The Outlets at Orange to shop for clothes. While browsing, my brand new iPhone 17 Pro Max 2tv was stolen right out of my shopping cart. I asked staff for help reviewing security footage, but they were not helpful at all. The store feels poorly managed, and with the 2 high-end clothing discounts nearby that went out of business, it seems like the business may be struggling. Be very careful when shopping here — never leave your phone in your cart. Someone might try to steal it. Unfortunately, this was such a bad experience that I won’t be coming back.

Bloomingdales is usually an upscale shopping 🛍 place. Therefore, I don’t usually expect low prices. The Bloomingdales Outlet is cool. I like the clearance section.

Suscribe to email with the offers. It is more easy made the task to found a good deals.

Overpriced designer stuff. Kindof like Nordstroms rack but worse and less customers

Staff was very friendly and helpful. 2nd pair in the same week. Can’t go wrong with good quality and variety of choices. If they don’t have it in store/stock they direct you to a location that does, and they put a hold on it! Awesome place, will definitely go back! #ClassicMoc

I honestly haven’t been impressed as a customer too many times but George made a lifelong Red Wing customer out of me! Great attentiveness and went through explaining my fit profile results in detail to make sure I understood the product I needed.

The store was a shoe store with over priced merchandise. 💸💸💸My husband saw his boss and others with these workboots. They recommended very highly. I personally wasn’t that impressed, they didn’t even smell like leather. He got a pair. He says that they are very comfortable, but retain moisture. He has never had issues with smelly feet till now. I personally prefer he sticks to buying Silver Bulls ❣️💁‍♀️ He can buy two pairs and we can go out, and not get stinky feet if he buys the Silver Bulls, made in México with real leather 🐃❣️ He will probably never buy anything from that brand again.

Came here to get steel toes for work. The service is horrible and the employees are rude, I definitely wouldn’t recommend this place to anyone. Multiple customers standing around waiting to be helped, They need training because they sure didn’t make me feel welcomed. Alot of over priced shoes smh.

Got both of my work boots love this place ..

Bought some boots the day prior to visiting this location and needed a smaller size which commerce is the only location that had them in stock. The boots were less than 12 hrs old and only worn in Redwing when I purchased them. As soon as we pulled up to the store you could feel the the animosity from the staff. They were extremely rude. They would not take my return. Seemed like the tall skinny flake working the store didn’t wana have to work that day. Was a complete smart ass the entire time and refused to give me his name. Very unprofessional.

Just want to shout out REBECCA, she set aside some boots and i needed to drive and hour and half to get to her store. Not only did she help me once i arrived but she made sure i took advantage of the promotions they had going on. I thank you rebecca, great employee for sure!!!