Best hardware stores in California: find options near you

Contacted Lowe’s to have my window fixed and when the contractor came they broke the window even worse and stated they were going to go to Riverside and get the replacement. Hours went by and the contractor was contacted and they stated that they were no longer coming. If I never contacted them they would’ve never said anything. I then contacted Lowe’s about the contractor they sent over here that broke the window worse and Lowe’s stated that we would now need a full window replacement and they will call with further information. It has been 5 business days and I can’t get in contact with Lowe’s and they have not bothered to give me an update. Very unprofessional. Please if anyone has any suggestions of a contractor that can do the job please let me know. This experience has been unprofessional and draining. It’s too cold for a window to be left this way.

First I would like to say it is a Clean store, also very friendly staff. Came in quick to buy something and it was an easy shopping trip. Not nearly as packed as a home depot. If you need something with out having to navigate through a hundred people at once come here I stead of home depot. I didn’t need to wait in line or look for a parking spot. Everything was fast and easy. I give them five stars!!

Love shopping at Lowe’s, where I get all my DIY supplies and plants

Love me some Lowe’s. These people help me find the plants that I need to help me find anything that I’m looking for inside the store. They’re always friendly and helpful. I give him a 10 all the time One time I came to the store and I was looking for something that was online and didn’t have it and they ordered it while I was in the store for me and had it delivered it to my house free

LOTS OF EVERYTHING! I’m a pretty loyal customer when comes to Lowe’s as it seems to be easier to find things here than Home Depot and other stores. That’s a lot coming from a guy who isn’t very handy like myself. The store has appliances, tools, equipment, paint, and everything in between! The store is very clean and I never get odors like other places. The staff is pretty helpful and they’re always willing to answer questions which is really nice! Prices could be better, some items like light socket covers are super pricey. You can find some good deals on some appliances, but you really have to look!

I had a great experience at Lowe’s, thanks to Dorene at self-checkout. She was incredibly helpful and knowledgeable, ensuring I got the correct garage remote from the top stock by quickly coordinating with an associate. Dorene was friendly and professional throughout, and I appreciated that she didn’t judge me by my looks. Her excellent service made my visit smooth and pleasant. Highly recommend!

I a female, that loves doing hobbies. Lowe’s had everything I need to build and the service is great. I made my own kitchen island. All cuts were done by Lowe’s since I still sunny own a saw.

Easy returns and they have everything at this Lowe’s. I prefer this one since I feel like there’s more selection of product if organized well. I came here for a toilet flapper and I ended up buy some gardening products. The placement of products was well done here. I like that the home decor products were out close together such as the mirrors, wall paper, etc.

Lowes is my go to place for home and commercial property improvement projects. Great discounts with a PRO account. The staff is super helpful. The stores are well stocked and clean. Nice quality products and nice sales.

I frequently the Lowe’s in Oxnard and majority of the time I have a good experience. Lowe’s is great with accepting returns and most of the employees in each department are good. Some of the cashiers are a bit awkward and don’t offer much help. The younger employees don’t have the skill set as the seasoned older adult employees. The younger employees are very lazy and not very helpful at all. The past couple of time going to Lowe’s is a hit or miss with employee helpfulness. I go to Lowe’s because it is closer to my house, but I am tempted to drive the extra mile or two to The Home Depot if my experience at Lowe’s with the younger employees continues with uselessness and not willing to be helpful. I am more willing to ask an older Lowe’s employee because at least I know I will get a response appropriately and helpfulness.

I came to buy two or three portable air-conditioning units and some deducting materials. It’s only $2000 maybe $2500 total but there were no carts anywhere. I asked three different employees not a single one of them could find a cart or Help find a card, but pointed me to locations where there were no carts. I did count a total of seven different employees standing around talking not doing anything whatsoever and ignoring not just me but two or three other customers. I tried calling Lowe’s to ask for the manager to let them know and the offshore customer service data. Bank wanted to know the ZIP Code of my location and let me know. They can’t tell me who the manager is.

Its been 2 times already to where Lowes sends the wrong appliance to my home. I am trying to call to see if they have a different item to switch for the wrong item with but they dont answer phones. I hope their customer service improves. Until then, its just another basic big box store with mid prices. I’ve tried calling twice already (got hung up in the first time at 8 mins in) and tried calling again a second time but still no answer at 11:30 mins or ringing.

I shop here a lot. I often buy things I could get at other places because I enjoy home improvement stores. I sometimes buy things I didn’t know existed until I went to the store. I get inspired to take on projects from walking the isles.

Me and my awesome peps went to grab some 20 bags of red Mulch… I know a lot and a plant. Shout out for a great job/customer service on Mr. Angel when he saw me struggling and help me push and load all my Mulch. So I gotta do a review just for this nice young man! Thank you!

Bought this microwave from this Lowe’s in December right before Christmas, finally had time to put it in about 2 weeks later for it to work once then stop working. Contacted Lowe’s and they only have 48 hour return window! Told by them I had to go through Samsung Warranty, and then had to wait another 2-3 weeks for someone to come out only to not be able to fix it and have to order more parts and wait another week for someone to come back. This is completely unacceptable for a BRAND NEW APPLIANCE! I WILL NOT BE PURCHASING ANYMORE APPLIANCES AFTER THIS DISASTER! Be ware! Update 2/7 they finally found and fixed the part needing replaced but put it back up crooked and bent. I’m so disgusted with this entire experience. I WILL NEVER PURCHASE THROUGH LOWES OR SAMSUNG EVER AGAIN!

Lowe’s is my go-to home improvement store because their prices are always affordable and competitive. One of the features I appreciate most is the online order pickup option, which saves me a lot of time. It’s convenient to place an order ahead of time and have everything ready when I arrive. The combination of good prices, convenience, and a wide selection of products keeps me coming back.

Their succulents are nice and I usually buy some whenever I go visit. A variety of Klein tools for sale as well.

My mother and I had to run some of my errands today and she always loves to come to the plants area. She loves your writing of plant options. You guys always have soon. I will come to get me some vegetable plants for my garden. Thank you.

Michael Nunez should be employee of the month. Great customer service. Lowe’s has my business thanks to him.

Giving Crystal in plumbing dept at Lowe’s in Modesto 10+ stars. She was extremely helpful. She pointed out I was purchasing the incorrect facets for my vanity and followed up with other other helpful hints. She is fantastic and committed to customer service.

Got kalanchoe plant in clearance section for $3. I was able to propagate it to 8 healthy plants 🥰🥰🥰. Love their plants clearance rack!!!

Super convenient and cheap source for lumber and other needs. Devonte at the lumber cutting station was extremely helpful. He was very kind and friendly and helped me pick the right materials for my job even suggesting alternatives which would be more suitable. Which is what I ended up going with. 10/10 customer service

5 stars!!!! We are a family of DIYers, recently moved to SF and were looking for an alternative for Home Depot and Lowes, and came to know about DBSH through hardcore reddit communities that are promoting local businesses. We have been to the store multiple times and never faced any issue, staff is very friendly and very knowledgable. Prices are very reasonable. We do medium size projects so buy decent amount of supplies and found this store to be in some ways better than HD and Lowes.

5 Stars! I had an excellent experience at Discount Builders Supply & Hardware. Bob in the lumber department helped me select the right wood for my project and carefully cut it to the correct size. He was patient, knowledgeable, and very professional. Austin in the paint department was also fantastic. He helped me pick up the additional items I needed to finish the job and made the whole process smooth and easy. Great service from both of them — I truly appreciate the help. I’ll definitely be coming back! ⭐️⭐️⭐️⭐️⭐️

Thanks to Discount Builders I was able to turn an IKEA bookshelf into a desk with wood & cinder blocks! Total cost around $45. Special shoutout to Chase F. for cutting the wood pieces for me! Hooray!

BULLWINKLE as cool as Bob! Discount is the best place for getting tasks accomplished with friendly humans who seem to like their job! Rare.

I can’t say enough good things about Bobby at Discount Builders. He’s been my go-to guy for ordering all the supplies for our remodel, and he’s made what could have been a stressful process completely seamless. Bobby is meticulous — he double-checks every order and makes sure everything is right before it goes out. On top of that, he keeps me updated every step of the way on deliveries, so I’m never left wondering when materials will arrive or where things stand. His attention to detail and proactive communication have been a game-changer for our project. If you’re working on a remodel and need someone reliable to handle your supply orders, ask for Bobby. Highly recommend!

Great well stocked friendly SF lumber and hardware store. Central location that’s perfect for allowing quick runs for forgotten items. Good prices and quality dimensional lumber trim and everything else. Staff is fun and helpful. Especially Osy and James. Get Osy talking and it’s hard to stop him! Fun! Good job guys!

I had to re-review this location. The location for me is convienient so I still shop here. The customer service here is inconsistent. The management is what really influenced my review. In this case a specific «manager» named Melissa. She straight lied to me about an item being new when it was obviously used. In another instance she tried to convince I was wrong about a promotion that was clearly posted. I had to bring her the poster, yet she claimed there was some sore of disclaimer she could not provide me with and continued to argue. In both of those cases another manager came and had to resolve my issue in less than a few minutes. Someone please demote Melissa to a position she doesnt interact with customers. She is not management material.

Went in looking for some material as I had purchased a few months prior and needed more, for some reason store no longer had what I needed, but I walked around for almost an hour, passed by several employees, not one asked if I needed assistance, so I left and went to the home depot on ming and ashe, not only was I greeted upon walking into the store but withing the first 2 minutes of looking for what I need I was asked by 2 different employees if I needed help, and they were able to help. This store used to be decent to shop at but the selection of products has gotten worse and the customer service is atrocious. Thats probably the last time I’ll shop at this location.

I went yesterday to buy something. I left the store and then walked back in to exchange a shirt, I told her I needed a different size and she said that’s not possible. She said I could buy a new one and wait for a refund. Don’t recommend this store. I won’t be shopping here again.

I understand wanting to leave at 9pm but locking the doors early should be posted. I was there at 8:55. Most likely would have beat the other customers to checkout too.

The dirtiest store and the workers here are rude and don’t help anyone. I went here today to get a vacuum and it was closed locally and I told four employees that I want this vacuum. They were saying that I will send someone to you but none of the four people came to me. I waited there for half an hour and I didn’t get that vacuum. I came out of the store angry. They ruined my whole day. They wasted my time. The worst service is here.

I’ve heard you’ve been dealing with a few problems I have an idea id say for Lowe’s Inforce security an employees proper training an to have a clear understanding an avoid miscommunication an stress an anger an all equipment should be checked to avoid being returned an all cashier’s an self cashier’s an all workers should be at there posts so when asked questions to avoid arguments an get roofs fixed an ceiling an all things are properly organized an stocked to avoid not being able to find things an you’ll have more clients an all people are gonna want to go to lowes if it works let me know of course I will I’ll give you guys another shot to improve in the future

How embarrassing is it to think you will receive a item for the price advertised. No true to advertised price be carful when shopping at low. Patrick the store manager will make you feel like less than when employees are unavailable to stock items correctly. New management or I’m the wrong color to get correct prices on displayed items. Don’t shop at this low false advertisement all over the store sad and bad customer service.

I had a wonderful experience at Lowe’s! The store was clean, organized, and had a great selection of products. The staff was friendly, helpful, and welcoming, making it easy to find everything I needed. I especially appreciated how convenient it was to shop here and find so many useful items for my business and home projects. I’ll definitely be coming back and highly recommend Lowe’s to anyone looking for quality products and great service! Luxury Nail Spa Upland CA.

Store was clean and organized. Shannon, the lady at checkout was awesome. She was helpful, efficient and friendly. She called store’s employees to help my husband loaded a very heavy shower door. Store employees were all nice, they said Hi when we passed by. Would definitely shop here again.

My visit to Lowe’s was great from start to finish. The store was clean, bright, and easy to navigate, which made shopping quick. An associate in the lumber section took the time to answer my questions and even helped load my cart. I left feeling confident about my purchase and will definitely return.

I’m happy and grateful for the outstanding service that Alejandro (upland Lowes Manager) provided. Alejandro went above and beyond and helped with the logistics/delivery of the beautiful olive tree we purchased. Lowe’s is close proximity to my house and the service is exceptional and friendly! Highly recommend to everyone! Thank you Alejandro!

Still waiting on my dishwasher I purchased a dishwasher June 2nd and earliest installation date was June 15th. A broken unit was installed on the 15th that flooded my kitchen 20 minutes after installation. The installation crew came back immediately and documented the damaged unit. It came damaged. Lowe’s reached out to me Tuesday June 16th to let me know a new dishwasher was ordered and on the way. I find out Friday June 19th, because I reached out for an update, Lowe’s canceled the order for reasons that no one can explain to me. It got reordered but I’m told it can take 7 business days and I will be contacted Friday June 26th with an update. Apparently Lowe’s cannot fix a situation they are responsible for by getting an available dishwasher to my home ASAP. At this rate I may be making my first monthly payment on the dishwasher before I wash a dish. I attached a picture of the broken drain line. I was on the phone nearly an hour arranging the order of a new dishwasher that apparently is my responsibility to call in and make sure it’s ordered. I paid for a dishwasher and installation and this is what I’m getting. Slow service with no sense of urgency.

Great customer service from the retired military gentleman that works in the online order department. He was very professional and helped us load in a large item with ease. Thanks for your help!

The Monthly Kid’s DIY Workshops are a Great time for Families and fun eductional activities for children! Thanks to Leah and her crew, who do an Amazing job with these events. Today’s build is a Lawnmower.

Hopped over here for some cleaning supplies and some plants. Definitely satisfied with the cleanliness of the store and they usually have the product stocked well. There were some missing items I needed for plumbing but overall I think they have some fair prices and the attendants are helpful as long as the store is not too busy. Thank you!

I loved shopping here while visiting my sister.. getting stuff fixing this around her house and my RV. But the women at the self checkout last time… swooped in on her when we went shopping last time… pressure her to get a Lowe’s credit card and then a business one… she was crazy pushy. Had a huge spiel on using both cards and how much free money 🤑🤑 💰💰 she was going to get!! This female employee insisted my sister stay and do the review on her service before she left… mind you it took over a half hour to get both cards processed. And my sister totally saved $30 on her purchase that day. While my sister rated the employees service and her experience…this employee stood over her shoulder commenting on what number my sister was rating her at.. trying to influence her and what she was feeling about the service. Like . «Oh .. giving all 7s are you?» Literally the whole time … I’m standing right there in complete shock 🫨 😲 🫨… hearing everything. Not only major pressure sales for credit cards but pressure to influence her own review on her service during this pressure sales. All because she was buying me a mother’s Day gift

I ordered a carbon monoxide alarm and what I received at my front door is a bag full of cabinet knobs and the paper bag is breaking from the weight. I will never use Lowe’s again! Terrible p.s. I might get a refund in a few days. Seriously! Ugh.

I asked 2 people about the new mini pink pain buckets and 2 people said I don’t know. I asked 1 gentle man about the mini tape measure he was able to show me right away ty 😊 and I got the last 1 in the box. They do have the blue ones . 💙

Worst delivery experience we’ve ever had. We purchased a refrigerator which we’ve yet to receive. The delivery was rescheduled 3 times. We called the customer service line to inquire about the new delivery window which was in conflict with our schedule and were passed through 4 associates after an initial conversation with a very rude representative. We agreed to the delivery at their convenience (changed from 7-11 am to 4-8 pm) and received a text at 4:15 notifying us we’d be the next delivery…..and then they NEVER showed up and didn’t even bother to call us. We’re beyond frustrated with Lowe’s abysmal customer service and delivery services. Still out several thousand dollars yet no goods received.

When I’m in the area, I always visit the Lowe’s Home Improvement store in Rancho Cordova. The Lowe’s there is less crowded and has better organization. I can find the items I want much easier when I shop at this store. The employees are more friendly, and I can get help much easier than at the other Lowe’s in the Sacramento area. I enjoyed shopping at the Rancho Cordova Lowe’s.

We spent $25,842.52 on custom Diamond cabinetry through Lowe’s Rancho Cordova store on May 4. Nearly four months after closing, we still cannot move into the home. We bought this house so our family could live together and help care for my father while he battles cancer. On May 1, we asked the Kitchen Specialist what would help her prepare. She said photos and measurements, so we immediately took general measurements and sent photos. At our design appointment, Lowe’s designed the kitchen and selected the cabinet sizes. We chose colors and door styles. We told her we were relying on her expertise. She knew we had our own contractor and that our appliances were not necessarily coming from Lowe’s. We were never told our contractor had to verify Lowe’s design or that using a non-Lowe’s installer changed Lowe’s responsibility. Timing is why we chose Lowe’s. The sign said 6–8 weeks, but she told us the Diamond cabinets were realistically expected in about 3–4 weeks. That 3–4 week representation is why we moved forward. Our receipt and online order status showed June 1. June 1 came. No cabinets. We had to chase Lowe’s ourselves. We then learned the manufacturer had sent Lowe’s a clarification question needed to move the order forward. The specialist was supposed to ask us. She never did. She apparently thought she had, so the order sat stalled while we had no idea anyone was waiting on us. By the time Lowe’s rushed the order and delivered June 24, we had lost the renovation window our contractor had reserved. He had other jobs scheduled, turning Lowe’s delay into a much larger renovation delay. The cabinets then arrived with missing pieces, broken/chipped components, defective doors, staining/finish issues, incorrectly ordered items, reorders, and delivery items we had to help track down. We also had to chase promised refunds and credits. Then we got to the oven. We told the Kitchen Specialist we had a 30-inch double oven. We did NOT tell Lowe’s to order a 30-inch cabinet. We did NOT select the oven cabinet. Lowe’s did. Our contractor made the oven fit, but it looked terrible, so we brought a photo to Lowe’s thinking we had an aesthetic problem. The Kitchen Specialist pulled up the oven specifications and told us there was not enough ventilation clearance and the oven was not safe to use in the cabinet Lowe’s selected. We are not cabinet designers. That is why we relied on Lowe’s Kitchen Specialist. On September 1, for the FIRST TIME, Lowe’s told us that because Lowe’s did not perform the installation, responsibility for measurements supposedly rested with us/our contractor. No one disclosed that before the sale. No one told us our contractor had to take specific measurements or verify Lowe’s selections. No one offered Lowe’s installation as necessary for Lowe’s to stand behind the design. We offered practical solutions: Lowe’s can properly correct the cabinetry, or we will even accept a smaller 27-inch oven with replacement cabinetry just to get this finished. Lowe’s refused. We closed May 6. It is now September 1 and we STILL cannot move in. We are carrying roughly a $6,000 mortgage on that home plus the mortgage and expenses on the house we still occupy, along with duplicate utilities, HOA costs, insurance, and other carrying expenses. Lowe’s sold us on speed and expertise. Its employee failed to relay a manufacturer question and let our order sit stalled; the delayed cabinets arrived defective and incomplete; Lowe’s selected an oven cabinet its own specialist later said was unsafe; and now Lowe’s is relying on a policy it never disclosed before the sale to avoid responsibility. We want Lowe’s to make us whole: provide a safe oven/cabinet solution, cover the corrective work, finish outstanding cabinet issues and credits, and provide meaningful compensation for the ongoing loss of use and financial harm.

Had everything I needed and the big orange carts are super easy to find right by the door where they are easy to access for the bigger material needed for your jobs. Customer service was good. Nice area as well, didn’t have to feel like I needed to lock all my tools up just to go into the store.

What a large variety of products to look at and compare in store, not just online! Two employees helped me find unusual items and walked me to the right aisle and bay, very pleasant. Checkout was straightforward. Highly recommend.

This review is specifically for Craige Faries in the appliances department. We had an outstanding experience working with Craige. He spent over four hours with us in person, carefully helping us find all new appliances that matched exactly what we were looking for—both in style and within our budget. What really stood out was his dedication. After our initial visit, he continued doing additional research on our behalf and even invited us to come back the next day with more options and information. That level of commitment is rare and truly appreciated. Craige takes his time with customers, making sure every detail is covered. He is extremely knowledgeable, patient, and genuinely kind, which made the entire process smooth and enjoyable. We never felt rushed or pressured—just well taken care of. Highly recommend asking for Craige if you need help with appliances!

The service at the San Mateo Home Depot, specifically my interaction with Olivia, was unpleasantly surprising. When I approached the Pro Services desk and asked if I could use the service and pay there since I have a Pro Account, Olivia simply told me to go to the regular checkout line, which already had a long wait. It was strange to see employees at the Pro desk available but not assisting customers or helping reduce the main checkout line. This could make the process faster for everyone and reduce frustration for customers waiting 10 minutes or more. Having a Pro Account should at least provide a more convenient service experience. Considering how crowded the store was, it would have been helpful if the Pro Services staff had also assisted regular customers and supported their coworkers to make the process smoother for everyone.

I am extremely disappointed with Home Depot’s installation services. After paying for a full flooring project, including a lead-safe practice fee for my 1970s home, the process has been a disaster. Service Failure: After taking my money, they admitted their contractors couldn’t perform the lead-safe work I paid for and told me to hire my own handyman. After searching online, I found that Home Depot paid a $20.75 million penalty in 2021 (the largest in EPA history) for this exact issue: failing to ensure their subcontractors followed lead-safe work practices. It’s clear the store is still failing to manage its contractors. I may escalate this compliance failure to the EPA and corporate legal. Negligent Delivery: Their delivery team left high-end flooring planks outside without any instruction that they needed to be indoors. The Catch-22: Their installers now refuse to touch the materials because they were left outside, yet the store is refusing a refund for the «special order» materials that their own team placed outside. I am now stuck with thousands of dollars in materials that Home Depot’s own installers claim are unserviceable due to the store’s delivery error. Avoid their flooring installation; the lack of communication between the store and their contractors is unacceptable.

I had a fantastic experience at this Home Depot! The staff was super helpful and knowledgeable, making my DIY project so much easier. Plus, the selection of materials was impressive—definitely my go-to place for home improvement needs!

This store feels smaller than the one in San Carlos, but usually suffices when it comes to finding what I need. Although things like concrete retaining wall blocks are less expensive than some other stores, they don’t deliver. Ordering things online is another option for those that don’t have a large truck to haul things home or to your job site. They use a 3rd party delivery service so don’t expect much. My last delivery did have damaged parts within the kit, so buyer beware! As a big box hardware store…. you get what you get. Best to pick up in person so that you can inspect each item personally. Happy building!

This is not your average Lowe’s. It is clean, well kept, the staff is nice and they try to give you a good experience. Went in and saw a sale on some lawn mowers and picked up a new Milwaukee drill. They were in fresh stock of the screws and pvc pipe that I needed as well. I can always count on Lowe’s to have the materials that I need to get my remodels done!

Princesa had great customer Service. Elias who smacked his gum said «yah» without making eye contact when I asked for help. Overall we waited for an hour to get some lumber cut. Just to be told it would not cut. It looks like it would cut but I guess Elias didn’t want to go the extra mile for us. This review is for Stockton on trinity parkway.

Very disappointing experience with Lowe’s delivery and customer service. My delivery was scheduled for yesterday, but no one showed up and I received no satisfactory explanation. I then cancelled the order, but the order is now showing as active again, which is extremely frustrating. I tried using both the chat and text customer-service options, but neither was able to resolve the issue or provide a clear answer. A delivery that doesn’t show up, an order that was cancelled but remains active, and customer-service channels that cannot fix the problem is unacceptable. I expected much better from Lowe’s. Very poor communication and customer service

When I want to remodel my home with more detail, I like to shop at Lowe’s, which is better than Home Depot. This Lowe’s in West Sacramento is one of the stores I like. This store has more items in stock and is less crowded than the other Lowe’s in the Sacramento area. The store is nice and clean, and the people working there are helpful.

Solar salesmen and other 3rd party vendors are allowed to walk around and pester customers. Happens almost every visit. I put off going there because it. It’s a shame as it’s my local store and otherwise, they’d be 5 stars. Probably a corporate policy and they have no choice, but it’s still annoying.

I’ve been a Lowe’s customer ever since they opened their store on Power Inn back in the early 2000s and since opening their store in West Sac, shopping there has been even more convenient. When I remodeled my kitchen in 2003, my cabinets and Kitchenaid appliances were ordered through Lowes. Early this year I decided it was time to purchase new appliances and waited until Memorial Day weekend to take advantage of any deals. I had been eyeing the new Juniper line of Kitchenaid appliances and ordered the stove & frig May 27th. When we received the new stove in early June, I didn’t see the scratch until the installers had left with our old stove. The scratch was on the front corner of the control panel and it was very visible when you walked into the kitchen. Lowes was notified and they came out in a couple days to take the new stove away. We were given several new stove delivery dates over the next few weeks, with the last delivery scheduled for 8/6. The frig was still on back order and we had no idea when it would arrive. 7/31 we received an email from Lowes stating that mgmt had been informed that there would be no Juniper stoves available for another 4 months, they would be cancelling our order and refunding the money for the stove and frig. The salesperson, Yvonne, has been very communicative and apologetic. She couldn’t have been nicer or more supportive. We went to another local retailer, not Home Depot, to order new appliances, I assumed I would be getting the stainless steel. The salesperson checked, the Juniper refrigerator is in stock and the stove should be arriving 9/2. I’m not sure what’s going on with Lowe’s, they need to do better, this whole thing has been a nightmare.

Solid, Dependable, and Vast: My Trip to Lowe’s (Citrus Heights) Reviewed by: A Nevada City Local Rating: ★★★★☆ (4/5) Whenever my husband, as in man, and I have a major home project up in Nevada City, we try our absolute best to support our local independent hardware stores. But let’s be realistic: when you are re-doing a back deck or buying a major appliance, the local shops just don’t have the massive inventory you need. That is when we pack up the truck and head down Highway 49 to the Lowe’s on Greenback Lane in Citrus Heights. It is a corporate giant, yes, but for big projects, it gets the job done well. Here is my 4-star breakdown. The Good Stuff There is a reason we pass a couple of other options to come to this specific Lowe’s when we are down the hill. The Garden Center: This is my absolute favorite part of the store. Their nursery section is massive, exceptionally well-watered, and beautifully organized. They have a fantastic selection of perennials, native shrubs, and seasonal annuals. While I still buy my specialty seeds locally, I always find great deals here on bulk soil, mulch, and sturdy terracotta pots. Organization & Cleanliness: Compared to some other massive orange-branded home improvement warehouses, Lowe’s always feels a bit brighter, cleaner, and less chaotic. The aisles are wide, the lighting is good, and it doesn’t feel like you’re dodging forklifts at every single turn. Appliance Selection: We recently had to replace a washing machine, and the staff in the appliance section were incredibly helpful. They didn’t push the most expensive model on us, walked us through the energy efficiencies, and the delivery up to our tricky mountain driveway in Nevada County went off without a hitch. Why It Loses One Star It’s a great store, but it’s not entirely perfect. The Employee Scavenger Hunt: While the appliance staff was great, trying to find assistance in the plumbing or electrical aisles is like playing a game of hide-and-seek. You can walk down five different aisles looking for a specific brass fitting and not see a single blue vest. When you finally do find someone, they are usually in the middle of helping three other frustrated DIYers. The Weekend Gridlock: Do not, under any circumstances, go here at 10:00 AM on a Saturday unless you want to battle it out in the parking lot. The Citrus Heights traffic around Greenback Lane can get pretty congested, and the contractor loading zones get incredibly hectic. The Verdict If you need a specialized, rare screw or want a friendly, old-school chat about how to fix a leaky faucet, stick to your local hometown hardware store. But if you need 40 bags of premium mulch, a new kitchen appliance, or a flatbed full of lumber at a fair price, this Lowe’s is reliable, clean, and well-stocked. It’s absolutely worth the drive down the hill.

We had excellent customer service during our recent Oceanside store visit. The supervisor, Jake, was extremely helpful with selling us the on floor Allen & Roth Dorsey patio furniture as that was only one left in stock. He worked with us on pricing and ensured it was delivered in timely manner. Jake was great and we are happy with our purchase!

The team here made me feel so welcome and helped! Lucinda greeted me and helped me find two items! Joshua saw that I was lost and helped me grab an item that was only on accessible via ladder, perfect timing! Kaitlyn checked on me because I probably still looked lost waiting for Joshua to get a ladder 🙏 And then Taetum was helpful at self checkout as I couldn’t find the bags 😅 10/10 experience

Northern San Diegos #1 Carpet Cleaner bought a new Samsung Range microve, Dual Stove and Dish washer and had them Professionally installed seamlessly… THANK YOU!!!

We have been planning a big kitchen remodel project and needed lots of guidance shopping for all of the required supplies. We interacted with many staff members at this Lowe’s and all were extremely willing to offer help but we wanted to give a special thanks to Tatsuya. He went with us through each department helping us gather the necessary materials, & acted as an extra set of hands as I am useless to my husband because I had the 2 toddlers on my hands! We appreciate you Tatsuya, thank you for making this part of the process as easy as possible!

I purchased a gas range on June 25, 2026, along with a gas range installation kit. Both were delivered to my home on June 29 as scheduled. Since my existing installation kit was still in excellent condition, I decided to return the new one. On July 2, 2026, at approximately 10:38 a.m., I went to the store with my receipt. Everything matched, including the purchase, my credit card, and my phone number. However, I was told they could not find the installation kit in their records. Instead of refunding my purchase to my original payment method, the store manager would only offer store credit. What made this experience even worse was the manager’s rude and dismissive attitude. I don’t understand why I should accept store credit when the poor customer service is exactly why I no longer want to shop at Lowe’s. A refund to my original payment method would have been the fair solution. This experience has ended my relationship with Lowe’s. I no longer feel valued as a customer and will be taking my business elsewhere.

Came Saturday morning to pickup lumber, vouldnt find anyone working the area at 9am. Found two yuppie employees in the back, one helping a customer and another young girl texting on her phone. When i came by they just looked at me, didnt say a word. I asked for more lumber and the other young employee looked at me and didnt say a word. I called a «manager», who casually strolled over in 20 minutes. He never apologized but admitted his employees had misbehaved like the young school children they are. I did what anyone would, went to your competitor Home Depot and got my lumber quick without issue. Will not be coming back to Lowes ever again, Home Depot is much better and organized that’s why more people shop there

Love the kids event they host monthly! Very well organized so it’s an easy activity for the parents and my KIDS look forward to coming here every month! Thank you for creating such a fun and safe event!!