Best courier services in California: find options near you

Discover the best in courier services in California. We have selected the top options for you.

Discover 10 outstanding options for courier services in California

Here are 10 outstanding options for courier services in California based on value for money:

500m
5 km
50 km

1. RXO

RXO
Address
3816 S Willow Ave #104, Fresno, CA 93725, United States
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: 08:00–17:00
Sunday: Closed
Website
Rating
9.0 (+ 349 reviews)

RXO is located in Fresno. Featured in the Courier Services category, it has a rating of 9.0. Check all the details here.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Amy Koehler

Great experience with RXO! They delivered my LG washer and dryer, provided haul away of old machine and installation of my new machines. Appteciate that they allowed me time to clean the area after removing my old machines. Only small complaint, is that they forgot to turn the gas on for my dryer (🤦‍♀️)

Amy Koehler ☆ 4/5
Cindy Pierce

The two gentlemen that delivered my 12 foot long package, couldn’t have been more courteous! I told them they could leave it downstairs, but they said they would be happy to bring it upstairs for me and they did with a smile on their face! I highly recommend this company and I hope you’re lucky enough to get these two gentlemen!!😊

Cindy Pierce ☆ 5/5
Ann Justice

Great experience with this company. They kept me informed about the time of delivery right up to the time they called me 25 minutes before arrival. They were courteous and efficient. My sofa needed to be assembled which they did promptly and placed it exactly where I wanted it. They hauled away all boxes and wrapping.

Ann Justice ☆ 5/5
Ricky Granada

Every time this company delivers, the staff is always courteous and kind. They handled my packages with care and put them exactly where I ask them too. I always try to help, but they tell me not to worry about it. Their communication is spot on and they are value my time. I really appreciate companies like this. This truly is service!

Ricky Granada ☆ 5/5
Will Nims

**BEWARE** Worst experience I have ever had trying to get my package delivered/contact anyone. I spent 11 days and 7 rescheduled deliveries, calling 5 different customer service number 4-5 times a day with no answer and 2 email addresses with little to no communication. My delivery was originally scheduled April 2nd with an 8-8 delivery window. We were home all day and got a notification package was rescheduled to April 4th. I was like ok things happen no big deal. On the 4th rescheduled again to the 6th. Now arriving on the 8th. At this point I started to call customer service to see as to why. Once I finally got ahold of someone all I was told was it was rescheduled no reason as to why. Once April 8th comes I get rescheduled to the 10th and notify it is marked as VIP. Rescheduled again to the 11th then again to the 13th. April 13th I finally am able to contact a representative that gives the delivery team my phone number to contact me to meet them at the entrance of my housing complex. Positive delivery guys were very nice and helpful. Package was in good shape when it finally arrived.

Will Nims ☆ 1/5
Elizabeth Blakely

Michael & Mark arrived within the window of time as scheduled. They were very professional & polite. I didn’t know they would assemble my Polywood order, so was very happy about that. They did a great job.

Elizabeth Blakely ☆ 5/5
Barbara Henry

Horrible!! Ordered from IKEA and for 2 weeks we have been told 4 different delivery dates. First it has been picked up and is in RXO possession, then it hasn’t been picked up. Same story over and over. Every email and every phone call you get s different answer. It is a time sensitive delivery and no one, not IKEA nor RXO can give a truthful, accurate response!! Do not recommend at all!!

Barbara Henry ☆ 1/5

2. Gold Rush Express Delivery

Gold Rush Express Delivery
Address
910 Bern Ct #150, San Jose, CA 95112, United States
Business Hours
Monday: 04:00–23:00
Tuesday: 04:00–23:00
Wednesday: 04:00–23:00
Thursday: 04:00–23:00
Friday: 04:00–23:00
Saturday: 04:00–23:00
Sunday: 04:00–23:00
Rating
8.8 (+ 128 reviews)

Gold Rush Express Delivery is located in San Jose. Featured in the Courier Services category, it has a rating of 8.8. Check all the details here.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Karen Neeb

I have used Gold Rush for a few last miles and unfortunately they really disappointed today. The lack of communication, discovering TWO emails I was using were going to ‘management’ and apparently there were no management in the office all day, as two emails I sent were at 1:05 EDT containing critical information for a POD. I was not provided anything with a signature and was told it was my fault. It is usually ok to just receive a typed name a pictures on the dock. All my customers require a signature for payment. The driver assured me he would get a signature on his phone. I was also told they would get signed PODs, but 2 hours later they told me there would be an additional charge and could not get them until Tuesday. I found this out when I asked for an ETA, they told me they would get them signed, so I was waiting. Terrible customer service and communication. Again, I am very disappointed as they have been my go to for SFO area.

Karen Neeb ☆ 1/5
Marcie Morton

Law firm in Denver and needed court documents delivered to the Federal Courthouse in San Jose. Was pleased with the service and the price was very reasonable. Andy kept me updated through the whole process. Would definitely use again.

Marcie Morton ☆ 5/5
Lance Wolfe

Contacted Gold Rush when I needed to get a package across the bay area while I was in Texas. Fast, efficient, easy! The pick up was on time and the delivery was made to a guest at hotel…no problems!

Lance Wolfe ☆ 5/5
Norman Peterson

I worked for this company when they first started it. It was a pleasure working for them and always felt appreciated. It’s a family run business with the clients best interests in mind. I’m glad to see they’re still in business and thriving. If I was in need of their type of services they would be my first call.

Norman Peterson ☆ 5/5
Jaye M

Gold Rush was available last minute and managed my job seamlessly from pickup to drop off. I knew where my package was and they beat their best time estimate. I was confident my materials would arrive and I received excellent customer service. For professional documents, legal contracts or anything vital that has to get up/down the central coast asap they are the most professional service providers in the area. Go gold rush and don’t worry a bit! What a great team –

Jaye M ☆ 5/5

3. Advanced Legal Process Services

Advanced Legal Process Services
Address
1603 California Ave #110, Bakersfield, CA 93304, United States
Business Hours
Monday: 07:00–21:00
Tuesday: 07:00–21:00
Wednesday: 07:00–21:00
Thursday: 07:00–21:00
Friday: 07:00–21:00
Saturday: 07:00–21:00
Sunday: Closed
Rating
8.7 (+ 122 reviews)

Advanced Legal Process Services is located in Bakersfield. Featured in the Courier Services category, it has a rating of 8.7. Check all the details here.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Customer Reviews
David Gama JR

The sheriff couldn’t find the person they tried 4 times nothing. Found advanced they got the job done 2 days after dropping paperwork. Great job 👍. I would recommend them

David Gama JR ☆ 5/5
Gabe C

Charged me for a mail service and e-file for 100.00. Titled his FL335 wrong, sent the court my financial docs, and got my paperwork rejected. He filed on a Friday and it took me texting till Tuesday to receive my FL335. Of course the court rejected my paperwork and he never even e-filed it. He sent me a pic of an envelope, like I need proof bro. He has now blocked me. No refunds

Gabe C ☆ 1/5
Michael M.

I have used Advance Legal Process on multiple occasions and have consistently found them to be fast, reliable, and highly efficient. Their service is professional, communication is clear, and documents are handled and served promptly. I would not hesitate to use them again or recommend them to others in need of dependable legal process service. ⭐️⭐️⭐️⭐️⭐️

Michael M. ☆ 5/5
Lorenzo Creazzo

Im in NY and Angel answered my call on one ring and had the defendant served within hours. Professional, Reliable and Affordable. The BEST!!

Lorenzo Creazzo ☆ 5/5
Sim Virk

If you’re in need of quick and top-notch service, look no further! Angel is absolutely fantastic and incredibly skilled. I’d happily suggest Angel to anyone who inquires, as he took care of my service smoothly, even when there were some challenges. I reached out to him, provided all the necessary documents and details, and was planning to follow up the next day with more information and questions about payment. But before I could even call him, I received a message saying the job was already completed. I was pleasantly surprised that I didn’t even have to pay upfront, unlike other service providers who usually require payment first. Thank you so much, Angel!

Sim Virk ☆ 5/5

4. Delivery Lane Express – Cross Docking service california | Warehouse | 3PL

Delivery Lane Express - Cross Docking service california | Warehouse | 3PL
Address
2258 W Winton Ave, Hayward, CA 94545, United States
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Website
Rating
8.2 (+ 121 reviews)

Delivery Lane Express – Cross Docking service california | Warehouse | 3PL is located in Hayward. Featured in the Courier Services category, it has a rating of 8.2. Check all the details here.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible seating
Customer Reviews
Sanam Deep

Excellent customer service and a positive attitude. Really appreciate the support and help DLX team has provided today.they were about to close the warehouse but kept open for us to offload and load the freight.thanks to Pari for her kind support and genuine help.

Sanam Deep ☆ 5/5
Jaspreet Kaur

Had a great experience with Delivery Lane Express. The team was professional, punctual, and handled the shipment with care. Everything was completed on time without any issues. Highly recommended!😇😇

Jaspreet Kaur ☆ 5/5
carl weichel

The trucking crew went far beyond their normal responsibility to make sure the job was completed today working several hours beyond what was expected. I will certainly recommend this company for any future job and trust they’ll stay on task to satisfy their customer! Many thanks, Carl Weichel

carl weichel ☆ 5/5
Alija Sarvan

Excellent place and great guys to work with. Very professional, honest, and helpful. The job was done quickly and properly. I’m very satisfied and would definitely recommend them to anyone. All praise!

Alija Sarvan ☆ 5/5
Christopher Guendulain

Best place to go for deliveries! Quick and awesome people. Receiver is always cool and hard worker!

Christopher Guendulain ☆ 5/5

5. Mailboxes & More

Mailboxes & More
Address
415B E Cross Ave, Tulare, CA 93274, United States
Business Hours
Monday: 09:00–17:30
Tuesday: 09:00–17:30
Wednesday: 09:00–17:30
Thursday: 09:00–17:30
Friday: 09:00–17:30
Saturday: 10:00–14:00
Sunday: Closed
Rating
7.9 (+ 74 reviews)

Mailboxes & More is located in Tulare. Featured in the Courier Services category, it has a rating of 7.9. Check all the details here.

View Details
Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Amenities
  • Gender-neutral toilets
Recycling
  • Plastic foam
Parking
  • Free of charge street parking
  • Free parking lot
  • On-site parking
Customer Reviews
Jaime Schaffer-Harless (Schaff)

Mark is fantastic! Friendly staff and quick service. Quality was great! Highly recommend for your copy needs!

Jaime Schaffer-Harless (Schaff) ☆ 5/5
Regina Cagliero

Extremely positive and professional attitude and got our notary service has done quickly. Thank you!

Regina Cagliero ☆ 5/5
J Hales

Mark and the staff are always extremely helpful with all my shipping needs (for over 25 years)! Highly recommend!

J Hales ☆ 5/5
James Hill (Jimmy)

Awesome people to work with. So glad we have a shipping company like this in Tulare.

James Hill (Jimmy) ☆ 5/5
Cinnamon Hall

This is the best mail place in Tulare! Mark the notary has been especially helpful, providing the best customer service and making sure every person he encounters is taken care of. I really appreciate all the staff who contribute to making this place so awesome. Not only that but they are much more affordable than the post office and provide a more homely vibe. 100% Recommend!

Cinnamon Hall ☆ 5/5
Alyssa Anderson

Best place ever!! I go here weekly to drop off packages w/ prepaid labels already attached. Simple, walk in, say «dropping off» and they take it and you leave, way faster than anywhere else when it comes to dropping something off. Never had a package go missing, everything has went wonderful with this place, thankful for my dad telling me about it. Thank you mail boxes and more for being so convenient and safe with everything. Definitely a 5 star place.

Alyssa Anderson ☆ 5/5
Patricia Blankenship

Wonderful help! They give you all the options for fast reliable service, you can bring in your package or just what you want to ship and they’ll take over, so painless. Makes my life so much easier! They also make awesome color copies or your photos and can make them bigger or smaller and even crop out stuff. Love it.

Patricia Blankenship ☆ 5/5

6. DHL Express Service Point Fresno

DHL Express Service Point Fresno
Address
4556 N First St, Fresno, CA 93726, United States
Business Hours
Monday: 11:00–18:00
Tuesday: 11:00–18:00
Wednesday: 11:00–18:00
Thursday: 11:00–18:00
Friday: 11:00–18:00
Saturday: 11:00–15:00
Sunday: Closed
Rating
7.1 (+ 68 reviews)

DHL Express Service Point Fresno is located in Fresno. Featured in the Courier Services category, it has a rating of 7.1. Check all the details here.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Davyd Shmatenko

I am truly impressed by the DHL office in Fresno. The level of customer service here is outstanding. The staff are very friendly, respectful, and genuinely kind to customers. A special thank you to David for being extremely polite, professional, and helpful. It is rare to see such great customer care today. Packages are delivered on time, and the entire process feels reliable and smooth. I highly recommend this DHL location and their service to everyone!

Davyd Shmatenko ☆ 5/5
Emma Cohen

David was an absolute gem! Incredibly helpful, patient, & kind with the whole process, reassured me very much with questions I had such as refunds or issues that may happen. Got me a great deal as well & appreciate that I get a discount from the company just in general. Package itself delivered without any issues as well or extra charge, overall highly recommended DHL & David all day any day!

Emma Cohen ☆ 5/5
Clarissa Gomez

The associate, David, was especially helpful. As soon as I went in, wasn’t too busy so that was a plus. David was more than efficient at getting my shipment set up and checked to make sure it was ready for the next steps. I did make minor mistakes but they were fixed with ease and the associate was extremely nice and helpful in doing so!

Clarissa Gomez ☆ 5/5
Moses Aroutiounian

David is great when I comes to his job! He did go above and beyond and always asked if he could help in shape or form. Overall great experience, second time I came in and he made it his first priority to help get me every detail correct on my package correct, even triple checking! He offered me a physical and digital receipt (both, you don’t tend to get both receipts at most stores). He looks for active deals for me (to save money) so I don’t have to, That’s what’s keeps me coming back.

Moses Aroutiounian ☆ 5/5
Shaina Louis

David was so helpful. We needed to send documents to Haiti that had to get there safely and he made sure we were well taken care of. Thank you David!!

Shaina Louis ☆ 5/5

7. Copy Pack 'N Ship

Copy Pack 'N Ship
Address
4125 W Noble Ave, Visalia, CA 93277, United States
Business Hours
Monday: 09:00–17:30
Tuesday: 09:00–17:30
Wednesday: 09:00–17:30
Thursday: 09:00–17:30
Friday: 09:00–17:30
Saturday: 09:00–13:00
Sunday: Closed
Rating
5.5 (+ 74 reviews)

Copy Pack ‘N Ship is located in Visalia. Featured in the Courier Services category, it has a rating of 5.5. Check all the details here.

View Details
Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Nikki Jackson

I’ve been going to this business for a few years now, just recently had to get several live scans for my job and they were absolutely amazing. They’re very sweet, kind, and helped me out very much. Fast and great service is what you get when you come into their shop. I’ve also had nice conversations with both husband and wife, both are equally great.

Nikki Jackson ☆ 5/5
Dina Gonzales

I’ve used this place for years never had a bad experience they were patient downloaded a form that I didn’t do correctly. However my son went in with his wife and they were rude and she said this isn’t you clearly had his license. I called because I never experienced this and she was definitely so unprofessional just rude and belittling will never take my business there or recommend disappointing..

Dina Gonzales ☆ 1/5
Michael Richards

Go to Package depot! There scan was $75 and at this place is $100. Also owners arent that nice here and at package depot they are lovely. Have you noticed when reviews call them out for not being kind they get defensive or rude rather than say something nice and professional or apologizing? Taking my business elsewhere.

Michael Richards ☆ 1/5
Bryan Long

Was recommended to come here for a live scan. Glad I did. This place had such a wholesome and peaceful vibe.

Bryan Long ☆ 5/5
Best of The Clever

Update: The owner’s response mentions that I made a self-deprecating comment first. I want to clarify that this was after both employees laughed at my question. For context: I asked a simple question, she answered in a condescending tone, and then her husband laughed — that’s what made me uncomfortable. All the bad reviews will tell you the same thing, the owners are super rude!! I was getting a live scan and asked what «child over 6» meant and her and her husband literally laughed at me and she was so condescending and made me feel dumb. I could have told her I didn’t understand because of her grammar/english, but I didn’t. When I got my fingerprints done he snapped at me and spoke sharply to not put your fingers down. Owners, educate yourself on how to treat customers!

Best of The Clever ☆ 1/5
Chris Gaskin

3 dollars to tape a label to a box for an Amazon return. No thanks every other shipping store does it for free.

Chris Gaskin ☆ 1/5
Jason Ledezma

Lady was nice when I called before showing up. Guy was super rude when I showed up. Was not helpful at all and made me feel like I was dumb just because I asked how a notary works since I’ve never had one done. He said he could not help so I went with a mobile service notary instead. Don’t go unless you like rude service and a big waste of time.

Jason Ledezma ☆ 1/5

8. OnTrac

OnTrac
Address
3149 S Willow Ave, Fresno, CA 93725, United States
Business Hours
Monday: 08:00–20:00
Tuesday: 08:00–20:00
Wednesday: 08:00–20:00
Thursday: 08:00–20:00
Friday: 08:00–20:00
Saturday: Closed
Sunday: Closed
Website
Rating
4.1 (+ 149 reviews)

OnTrac is located in Fresno. Featured in the Courier Services category, it has a rating of 4.1. Check all the details here.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Joseph

Liars, gives out false information and claims postage is «Out For Delivery» but withholds it till closing not even delivering it to the customer. They also claim the package was misplaced, vehicle troubles or ran out of time. Edit: Or they claim: «In order to help our facility deliver your package successfully, we need you to provide delivery instructions or additional details.» Without contacting the cellphone number we give for notifications. Katie.AI Ravin.AI Dilenia.AI Allennith.AI This is their «number».

Joseph ☆ 1/5
Jennifer Villalva

Driver attempted delivery to wrong location claims to had made 3 attempts absolutely no one knock on the door. There’s no gate we are a corner unit. Can’t get a hold of anyone at ontrac no working number I don’t understand how the job is hard when Google Maps does the work for you

Jennifer Villalva ☆ 1/5
Martyn Mcclintock

late delivery according to the system by 1 day than ot says it says it was loaded onto a vehicle twice Tham a text says the need ore information and shows no address. mind you this was a walmart order. the system not ony asked for correct address but a hne number and hours which everything should have been available from walmart. maybe it’s the shippers mistake but this is horrible service as wamart system shows 7:48pm and we weee available with gates wide open and tye ontrac text cam in rom 2 different home numbers with 1 at 7:01pm and another at 8:00pm but again no phone call. my camers show a suspicious pickup truck that sat across the street but no me got out the vehicle and no one called.

Martyn Mcclintock ☆ 1/5
Tank CityQueen

Everytime I see OnTrac on the delivery info. I internally scream then start dreading the refund process knowing I’m going to have to either A. pay for an entire new order because it will never be delivered, B. wait for a refund because I dont have the money to repurchase and pray to GOD OnTrac doesn’t touch the package with a 500ft flagpole, or C. cancel the order because I won’t need it by then. I really thought this was a Chinese SCAM company until I found out you’re an American company…..

Tank CityQueen ☆ 1/5
C Grant

One star is giving them to much credit it should be negative five stars. I ordered a package from Amazon, OnTrac was the shipping company. they said on the first day that a truck had broken down while attempting to deliver, at least that’s what amazon said, then the next morning I sat at home waiting for the package and surprise, now they are saying the address is undeliverable. I have had the same address for 9 years and every other shipping company has no problems but OnTrac? What a joke of a company, they should just close their doors. I didn’t think it got any worse than UPS but I have once again been proven wrong. My score is a negative 15. Avoid like the plague!!!

C Grant ☆ 1/5

9. GLS US

GLS US
Address
827 N American St, Visalia, CA 93291, United States
Business Hours
Monday: 08:00–00:00
Tuesday: 08:00–00:00
Wednesday: 08:00–00:00
Thursday: 08:00–00:00
Friday: 08:00–00:00
Saturday: Open 24 hours
Sunday: Closed
Website
Rating
3.6 (+ 74 reviews)

GLS US is located in Visalia. Featured in the Courier Services category, it has a rating of 3.6. Check all the details here.

View Details
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
Christina Xiong

I work directly with GLS shipping Visalia location. I would like to acknowledge our delivery driver Pablo, who comes thru on time rain or shine!! Pablo has been coming to the office for over a year now, I have never received this type of expectational customer service from a driver ever. He knows how important our medication shipment is and understands, he plays a big part in our health care system THANK YOU again Pablo!!

Christina Xiong ☆ 5/5
Megan Krstic

This shipping company is a joke. Drivers are lazy. Lied and said the road was closed to get into my neighborhood you can’t legally close a rode into a neighborhood so that was a flat out lie. Driver was just too lazy to go around and wait in traffic to get my package to me on time. If I could give zero stars i would. This is not the first issue we’ve had with them. Last year after Christmas they destroyed a one of a kind item by throwing it on the porch and breaking it.

Megan Krstic ☆ 1/5
Rosa Gomez

Our driver Pablo is awesome. Great customer service and we haven’t had any issues with any of our deliveries. HOS is very satisfied with Pablo.

Rosa Gomez ☆ 5/5
Ray Tang

Not familiar with GLS other than the warehouse I order from use them for deliveries all through the years. Turn around has always been quick and they haven’t missed a delivery time.

Ray Tang ☆ 5/5
Chris Perreira

They keep coming to my house to drop something off but never leave a slip. How can I contact your company when nobody answer the phone, email or chat?

Chris Perreira ☆ 1/5
Brandon Turner

GLS drivers are driving recklessly throughout the City of Visalia. Van drivers use highway 198 and plaza drive as if it’s a race track. Today again I witnessed another GLS van doing 90+ mph down 198 swerving in and out of traffic. The van I witnessed today looked like it had been in many wrecks on all sides of the vehicle. Hopefully GLS will step up and do something about the reckless driving.

Brandon Turner ☆ 1/5
Adam Stone

1-800 number was the hands down the worst service from a delivery service I have ever had as a customer. Every single aspect had something wrong my package couldn’t be delivered because I’m on a military base. every other company/ drivers would call to inform me they are at the gate so I can pick it up. No responses to emails sent to GLS about what I can do to correct this on my end. Customer service number wants to rush you off the phone, and kept making promises such as we will do same day re-delivery or will be there on this day from this time to this time. I’ve had enough of this GLS your service it’s beyond terrible and you clearly have no intent on working with your customers. However, once I stopped calling the 1-800 number and managed to talk to someone in the warehouse my problem was immediately resolved.

Adam Stone ☆ 2/5

10. TForce Logistics – Fresno

TForce Logistics - Fresno
Address
3149 S Willow Ave Ste 101 Suite 104, Fresno, CA 93725, United States
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: Closed
Sunday: Closed
Rating
2.2 (+ 70 reviews)

TForce Logistics – Fresno is located in Fresno. Featured in the Courier Services category, it has a rating of 2.2. Check all the details here.

View Details
Accessibility
  • Wheelchair-accessible entrance
Customer Reviews
Peter Chang

⭐ 1 Star This is by far the worst freight shipping company I have ever dealt with. My package was supposed to be delivered on May 27. The tracking showed «Out for Delivery» all day, but around 8:00 PM the status suddenly changed to «Delayed.» The next day, May 28, it again showed «Out for Delivery,» and once again nobody showed up. There was no delivery, no explanation, and no update. I have called customer service three times, and every time I got the same answer: they don’t know where my package is, they can’t get ahold of the driver, and they can’t provide any information on when it will be delivered. I even asked to speak with a supervisor and was unable to get any help. How does a shipping company lose track of a package that is supposedly «Out for Delivery» for two straight days? The lack of communication, accountability, and customer service is unbelievable. As of today, I still have not received my package, and nobody can tell me where it is. If you have a choice, avoid TForce Logistics and use a different shipping company.

Peter Chang ☆ 1/5
Gabby Perez

It’s alway a damn issue with On Trac! They say the gates were locked but we have no locked gates, gates are open 24/7 due to ppl breaking them

Gabby Perez ☆ 1/5
Elina Vue

I order a refrigerator from Home Depot. Sadly they used this company. My item is marked delivered on Aug 28. No item was delivered. I continuously checked the status all weekend (Aug 28 – Sept 1) it did not say delivered.I checked it this morning (Sept 2) and it said it was delivered on Aug 28. This company sucks. I don’t know if it is just the Fresno office that has poor service but I definitely will not be ordering from Home Depot again in fear that they will use this company for their deliveries in the future. Update: 09/02/2020 (same day) and after the owner left a comment down below. I received an email telling me my item is delivered. I called them and customer service is telling me the same thing. The item was delivered on Aug 28 in front of the garage. We don’t have a garage! This place is a scam and if you are the owner and reading this here is the tracking number : 100000209869

Elina Vue ☆ 1/5
Samantha Lillibridge

This company deserves all of its negative reviews. My package was marked delivered on Saturday and wasn’t actually delivered until Monday, to the wrong house on the complete other side of our neighborhood, despite having the correct delivery address clearly marked on it. Luckily our neighbor was honest and made the trip across the neighborhood to bring it to us, but I got no assistance trying to contact the company. All I received were automated email replies and no follow up. Incredibly disappointed amazon would use such a low quality service.

Samantha Lillibridge ☆ 1/5
Paula Prendergast

I wish I had the option of 0 stars. They were unable to deliver my package to the UPS store (I pay for a mailbox so my deliveries go there instead of my front porch) because they arrived after hours on a Friday. Sounds reasonable. Not a big deal except the package was not sent out the next morning for delivery either. I got notification from Amazon to contact the service they use for local same day deliveries, so I did. When I managed through their automated system, I spoke with a male voice that was extremely rude. He was trying to place «blame» on the UPS store and kept questioning ME about the hours of operation saying » How can we deliver if YOU don’t know when they close.» I had already given him the tracking number. I just wanted to know where my package was and when to expect it. I finally said that I just wanted my package! After what had been a very frustrating call because they were offering NO information or solution. The final straw was when he hung up on me! I quickly got a call from them. This time the guy was at least attempting to resolve the issues. He agreed that it should have been sent out again and did not know why it hadn’t been. He offered the option of me going to their business to pick it up which is not what I paid for. The final solution he offered was for it to be delivered possibly Monday. I let him know that this level of customer service was NOT Amazon quality. Side-note: I did call Amazon. They were apologetic and acknowledged the level of bad customer service I received. Maybe if enough people speak up, these guys will no longer be contracted with Amazon and be forced to eliminate people who are unwilling to help customers and build up their own customer service to stay in business.

Paula Prendergast ☆ 1/5

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    Frequently asked questions about courier services in California

    What types of courier services are available in California?

    Courier services in California offer a diverse range of options, broadly categorized into same-day delivery, next-day delivery, overnight delivery, and scheduled delivery. Some companies specialize in domestic deliveries within California, while others provide services extending to international shipments requiring customs clearance. The choice depends heavily on the urgency and distance of the delivery.

    How do courier services handle documents and sensitive materials?

    Many courier services prioritize the secure transport of documents and sensitive materials. This typically involves GPS tracking, signature confirmation upon delivery, and climate-controlled vehicles for temperature-sensitive items. Reputable companies often have strict security protocols and insurance coverage to mitigate risks associated with loss or damage. It’s crucial to discuss specific requirements regarding data protection during the booking process.

    What factors influence the cost of a courier service?

    The cost of a courier service in California is influenced by several factors, including the distance of the delivery, the weight and dimensions of the shipment, the service level (same-day vs. overnight), the time of day (peak hours typically incur higher fees), and any special handling requirements, such as white-glove delivery or delivery to a remote location. Quotes are usually based on a detailed assessment of these variables.

    How do courier services handle deliveries to high-rise buildings?

    Delivering to high-rise buildings presents unique logistical challenges. Specialized courier services often employ elevator operators or dedicated delivery personnel familiar with navigating these buildings. They utilize building access codes and secure delivery protocols to ensure timely and safe deliveries. Confirming building access procedures beforehand is always recommended.

    What is 'white-glove delivery' and when is it necessary?

    White-glove delivery is a premium service that goes beyond standard delivery. It typically includes installation, setup, and customer assistance for delicate or valuable items, such as furniture, electronics, or artwork. This service is particularly necessary when the item requires professional handling or installation expertise, avoiding potential damage.

    How do courier services track shipments?

    Most courier services provide real-time tracking capabilities, allowing clients to monitor the location of their shipments through online portals or mobile apps. This usually involves GPS tracking, providing updates on the shipment’s progress from pickup to delivery. Some services also offer email or SMS notifications for key milestones.

    What insurance coverage do courier services typically offer?

    Courier services generally provide standard insurance coverage for shipments, typically up to a certain value. However, the level of coverage can vary depending on the service level and the value of the goods. Clients should always inquire about the specific terms and deductibles of the insurance policy and consider purchasing additional coverage if necessary, especially for high-value items.

    How do courier services handle deliveries during inclement weather?

    Courier services operating in California are well-equipped to handle deliveries during inclement weather, such as rain, snow, or high winds. They utilize weather monitoring systems to anticipate potential disruptions and adjust delivery routes accordingly. They also employ experienced drivers familiar with navigating challenging conditions and maintain communication protocols to keep clients informed of any delays.

    What are the regulations governing courier services in California?

    Courier services in California are subject to various state and local regulations, including those related to transportation, liability, and worker’s compensation. Companies must comply with Department of Motor Vehicles (DMV) requirements, obtain necessary permits, and maintain adequate insurance coverage. Staying compliant with these regulations ensures safe and responsible operations.

    How do courier services handle deliveries to residential addresses?

    Delivering to residential addresses presents unique challenges, including access restrictions, parking limitations, and signature requirements. Courier services employ delivery drivers trained to navigate these complexities, often utilizing electronic signature capture technology. Confirming delivery instructions and contact information beforehand is crucial for a smooth delivery.

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